Infrastructure agent

The agents are designed to interact with external systems. There are different types of agents, each having specific functions:

• Virtualization proxy agents: These interact with hypervisors (vSphere, KVM, Hyper-V) to provision virtual machines and the data collection of an inventory. There can be multiple proxy agents to the same hypervisor (N: 1).
• Integration agents: Virtual desktop integration (VDI) and external provisioning integration (EPI) fall under this purview.
• WMI agents: These enable data collection from the Windows machines managed by vRealize Automation.

Note

If you have more than one vCenter endpoint, then you have to install an additional vSphere agent—it's a 1:1 mapping between the vCenter endpoint and the vSphere Agent. You can have multiple agents talking to the same vCenter endpoint in case of high availability but each agent should be on a different server, and they all should have the same name else you will run into many issues. For example if you have three agents pointing to a single vCenter Server, then all the three agents pointing to this vCenter Server should be named as Agent. Please refer to KB: 2052062 for additional details.