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Customizing Jira for Your Projects

An information system such as Atlassian Jira is only as useful as the data that goes into it, so it is no surprise that Jira is very flexible when it comes to letting you customize the fields and screens. Jira comes with a suite of default fields to help you get it up and running quickly, and it also allows you to add your own fields, called custom fields, to address your unique needs.

In this chapter, we will learn not only how to manage these custom fields in Jira, but also how you can create your very own custom field types with your own business logic, through scripting.

In this chapter, we will cover the following topics:

Setting up different issue types for projects
Making a field required
Making the assignee field required
Hiding a field from view
Creating a new field configuration
Setting up customized screens for your project
Removing...

Key benefits

Learn how to customize Jira applications to suit your organizational requirements

Extend Jira's capabilities for custom integrations with other products and services such as Slack and GitHub

Explore practical recipes for troubleshooting and securing your Jira instances with best practices

Description

Jira is a project management tool used widely by organizations to plan, track, and release software. Jira administrators are at the heart of these processes and need to know how to successfully administer and customize Jira offerings. This updated Jira 8 Administration Cookbook demonstrates how to efficiently work with Jira Core and Jira Service Desk. The book starts with a variety of recipes to help you manage users and workflows. You'll learn how to set up custom forms and capture important data with custom fields and screens. Next, you'll gain insights into the latest email capabilities, which will assist you with everything from managing outgoing email rules to processing incoming emails for automated issue creation. Later, you'll be guided through running scripts to automate tasks, getting easy access to logs, and even working with tools to troubleshoot problems. The book will also ensure you understand how to integrate Jira with Slack, set up SSO with Google, and delegate administrator permissions. Finally, a dedicated section on Jira Service Desk will enable you to set up and customize your own support portal, work with internal teams to solve problems, and achieve optimized services with Service Level Agreement (SLA). By the end of this book, you'll have the skills you need to extend and customize your Jira implementation effectively.

Who is this book for?

This book is for administrators who are looking to customize, support, and maintain Jira for their organizations. A good understanding of Jira's core concepts is a must to make the most out of this book. For certain recipes, some knowledge of HTML, CSS, JavaScript, and basic programming will also be helpful.

What you will learn

Learn how to delegate administrator permissions effectively

Gain insights into integrating Jira with Bitbucket Cloud and GitHub

Explore ways to collaborate with your internal teams on service requests

Understand how to add permissions to fields

Learn how to set up SSO with Google

Discover how to copy over configuration settings between Jira instances

What do you get with Print?

Instant access to your digital copy whilst your Print order is Shipped

Paperback book shipped to your preferred address

Redeem a companion digital copy on all Print orders

Access this title in our online reader with advanced features

DRM FREE - Read whenever, wherever and however you want

AI Assistant (beta) to help accelerate your learning

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Johnny Aug 08, 2019

This is a very clear and well structured cookbook. To the point with numerous useful recipes covering a variety of situations. The book is well written, by an authority in the field. Happy to give it top rating.

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Tej P Poudel Dec 23, 2019

This book is beneficial to new admins. Adding more content on workflow section and behavior plugin will be more useful. Need to give some ideas to manage server side admin task as well.

Amazon Customer Dec 26, 2019

I couldn't get the desktop kindle to open this book so it was returned.

Jira 8 Administration Cookbook: Over 90 recipes to administer, customize, and extend Jira Core and Jira Service Desk , Third Edition

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