Sharing vision and knowledge and fostering collaboration

One of the key pillars of SRE is to reduce organizational silos, and this can be achieved by creating a unified vision, sharing knowledge, and fostering collaboration.

Unified vision

Organizations have a vision statement that serves as a guide for the work they do or represent. A team's vision should be in line with the organization's vision and typically this vision will have the following constructs:

• Core values: Helps teams to build trust and psychological safety, creates a willingness to take risks and be open to learn.
• Purpose: Refers to the specific intent for the existence of the team.
• Mission: Points to a clear and compelling goal that the team strives to achieve.
• Strategy: Refers to the path to realize or achieve team's mission; this includes the process to identify relevant resources, capabilities, threats, and opportunities.
• Goals: Refers to a defined set of team's...