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Emotional Intelligence for IT Professionals

You're reading from   Emotional Intelligence for IT Professionals The must-have guide for a successful career in IT

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Product type Paperback
Published in Sep 2017
Publisher Packt
ISBN-13 9781787285798
Length 280 pages
Edition 1st Edition
Concepts
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Author (1):
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Emília M. Ludovino Emília M. Ludovino
Author Profile Icon Emília M. Ludovino
Emília M. Ludovino
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Table of Contents (10) Chapters Close

Preface 1. What is Emotional Intelligence? FREE CHAPTER 2. The Neuroscience Behind Emotional Intelligence 3. Core Emotional Intelligence Skills IT Professionals Need 4. How to Build an Emotionally Intelligent IT Organization 5. How to Be an Emotionally Intelligent IT Manager 6. How to Be an Emotionally Intelligent IT Leader 7. How to Hire Emotionally Intelligent IT Professionals 8. Preventing Stressful Situations with Emotional Resilience 9. Bibliography

Best hiring practices for IT


Ever wonder how employers select a perfect match for a job? Their secret lies in these four hiring practices: behavioral interviewing plus situational interviewing, selection assessments, job tryouts, and background screening. We will see more on these topics in the following sections:

Behavioral and situational interviewing

One of the most accurate hiring techniques which is ideal for evaluating skills and competencies necessary for effective job performance is to use behavioral, situational interviewing questions and some standard interview questions.

Behavioral interviewing, as opposed to traditional interviewing, evaluates candidates' past performance by having job candidates describe specific stories, examples, experiences, and results that indicate their ability to perform certain job tasks and responsibilities. Typically, a candidate is asked to provide a description of the situation, task, action, and result in response. Examples of behavioral interview...

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