Chapter 2: Sending and Receiving Emails
Email has replaced the regular delivery of mail for many businesses and personal communications. No longer do we need stamps, paper, markers, or the time to run to the post office (although some do still utilize these services from time to time). On the whole, most of our communications can be done through email. There are all kinds of guidelines that you can follow to compose the finest emails. As you are composing your emails, there are three basic questions you want to be sure to answer with each of your emails:
- Is your message understandable?
- Is the intended message stated clearly?
- Is the flow of the email easy to follow?
With some simple planning and being aware that the reader must decode the meaning of the communications (because of the lack of nonverbal communication such as facial expressions and body language), you should focus attention on the way you are composing your emails. Using the suggestions presented...
