Network troubleshooting

The network substrate is a critical component of any IT architecture. Whenever your design requires a certain condition, the optimal performance depends on that condition being fulfilled. AWS Outposts has stringent networking requirements, and only only smooth network operations will allow the service to operate with peak performance.

The service link is a critical function and must be thoroughly monitored. If you receive an alert that your link is down, there are various actions that you can carry out to expedite the troubleshooting process because the problem’s root cause might be on your end. To explore potential sources or problems, let’s use as reference Figure 7.1, which depicts Outposts networking logical components:

Figure 7.1 – AWS Outposts network logical diagram

Here is a checklist of potential causes of a LINK DOWN alarm on your end.

Instability or failure of your customer’s device

There...