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Salesforce B2C Solution Architect's Handbook

You're reading from   Salesforce B2C Solution Architect's Handbook Leverage Salesforce to create scalable and cohesive business-to-consumer experiences

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Product type Paperback
Published in May 2024
Publisher Packt
ISBN-13 9781804619902
Length 464 pages
Edition 2nd Edition
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Authors (2):
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Melissa Murphy Melissa Murphy
Author Profile Icon Melissa Murphy
Melissa Murphy
Mike King Mike King
Author Profile Icon Mike King
Mike King
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Toc

Table of Contents (22) Chapters Close

Preface 1. Part 1:Customer 360 Component Products
2. Chapter 1: De-Mystifying Salesforce FREE CHAPTER 3. Chapter 2: Supporting Your Customers with Service Cloud 4. Chapter 3: Direct-to-Consumer Selling with B2C Commerce 5. Chapter 4: Engaging Customers with Marketing Cloud 6. Chapter 5: Know Your Customer with Data Cloud (DC) 7. Chapter 6: Salesforce Ecosystem – Building a Complete Solution 8. Part 2: Architecture of Customer 360 Solutions
9. Chapter 7: Role of a Solution Architect 10. Chapter 8: Integration Architecture Options 11. Chapter 9: Creating a 360° View of the Customer 12. Chapter 10: Customizing for Common Business Needs 13. Chapter 11: Enterprise Integration Strategies 14. Part 3: Salesforce Certified B2C Solution Architect
15. Chapter 12: Exam Preparation Tools and Techniques 16. Chapter 13: Prerequisite Certifications 17. Chapter 14: Commerce and Integration 18. Chapter 15: Certification Scenarios 19. Assessments 20. Index 21. Other Books You May Enjoy

Summary

In this chapter, we covered the B2C Commerce Architect certification, which is an optional additional step in your preparation journey for becoming a B2C solution architect. To help prepare you for the B2C Commerce Architect certification, we covered the exam topics and what to expect from each.

We also covered some supplemental B2C Commerce topics that are more relevant for the B2C Commerce Architect certification than for the B2C Solution Architect certification. Finally, we reviewed some further study topics around additional components beyond B2C Commerce, the Lightning Platform, and Marketing Cloud Engagement, as well as which sections of this book to review when it comes to integration.

At this point, you should know the difference between the B2C Commerce Architect and B2C Solution Architect certifications. You should understand the content of the B2C Commerce Architect certification and how to prepare for it beyond this book. If you’re planning to focus...

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