Acknowledging a problem via the web interface

In this recipe, we'll learn how to acknowledge problems with a host or service, in order to prevent further notifications coming from it and to signal that the problem is being worked on. This is useful if more than one administrator has access to the Nagios Core web interface, to prevent more than one administrator trying to fix a problem, and to prevent unnecessary notifications for a longer-term problem after the operations team has been made aware of it. The exact changes in behavior that the acknowledgement causes are defined at the time it's submitted.

Getting started

To acknowledge a notification, there needs to be at least one host or service suffering problems. Any host or service in a WARNING, CRITICAL, or UNKNOWN state can be acknowledged.

You will need access to the Nagios Core web interface, and permission to run commands from the CGIs. The Quick Start configuration grants all the necessary privileges to the nagiosadmin user when authenticated...