Day 15 – giving and receiving feedback

One of the toughest parts of being a leader is giving and receiving feedback. Without feedback no one knows where they stand. It is a must when it comes to overall performance and productivity.

Today is feedback day. Conduct casual one-on-one interviews with team members, starting with those who contributed heavily first, to recognize their appropriate behaviors, followed by those who did not contribute at all, to get them more involved.

At the same time, it is an opportunity to get their feedback on the event and on how you did. Without feedback, how can you improve? How can meetings improve? This is the time to be asking questions, listening, and equally importantly, to be taking notes.

There are many feedback models out there, but it all boils down to asking questions. Start by asking permission to ask questions and take notes. Then ask open-ended questions like "What went well?", "What did not go so well?", and "What should we do differently next...