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MDX with Microsoft SQL Server 2016 Analysis Services Cookbook
MDX with Microsoft SQL Server 2016 Analysis Services Cookbook

MDX with Microsoft SQL Server 2016 Analysis Services Cookbook: Over 70 practical recipes to analyze multi-dimensional data in SQL Server 2016 Analysis Services cubes , Third Edition

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Arrow left icon
Profile Icon Tomislav Piasevoli Profile Icon Li
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$60.99
Full star icon Full star icon Full star icon Full star icon Full star icon 5 (3 Ratings)
Paperback Nov 2016 586 pages 3rd Edition
eBook
$32.99 $47.99
Paperback
$60.99
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Free Trial
Renews at $19.99p/m
eBook
$32.99 $47.99
Paperback
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MDX with Microsoft SQL Server 2016 Analysis Services Cookbook

Chapter 1. Elementary MDX Techniques

In this chapter, we will cover the following recipes:

  • Putting data on x and y axes
  • Skipping axes
  • Using a WHERE clause to filter the data returned
  • Optimizing MDX queries using the NonEmpty() function
  • Using the Properties() function to retrieve data from attribute relationships
  • Basic sorting and ranking
  • Handling division by zero errors
  • Setting a default member of a hierarchy in the MDX script

Introduction

MDX is an elegant and powerful language, but also has a steep learning curve.

The goal of this chapter is to use some simple examples to demonstrate the fundamental MDX concepts, features, and techniques that are the foundations for further exploration of the MDX language.

The chapter begins with several basic techniques: putting multi-dimensional data onto query axes, cube space restriction, empty cell removal, and the important concept of unique names for members, tuples, and sets. From there, we shall turn our attention to a few more advanced features, such as using the MDX functions, creating calculations in the cube space, manipulating strings, writing parameterized queries, and conditionally formatting cell properties. This will form the basis for the rest of the chapters in this book.

SSAS 2016 provides a sample Analysis Services database, the Multidimensional Adventure Works DW. All the MDX queries and scripts in this book have been updated for Analysis Services 2016, and verified against the 2016 Enterprise Edition of the Adventure Works DW Analysis Services database. The majority of the MDX queries and scripts should also run and have been tested in SSAS 2008 R2 and also SSAS2012.

The Query Editor in SQL Server Management Studio (SSMS) is our choice for writing and testing MDX queries. SQL Server 2012 and 2016 come with a free tool: SQL Server Data Tools (SSDT) for cube developers. Just as the Business Intelligence Development Studio (BIDS) was the tool that we used for cube design and MDX scripting in SSAS 2008, SSDT is the tool we will use in this cookbook for cube design and MDX scripting for SSAS 2016.

Putting data on x and y axes

Cube space in SSAS is multi-dimensional. MDX allows you to display results on axes from 0, 1, and 2, up to 128. The first five axes have aliases: COLUMNS, ROWS, PAGES, SECTIONS, and CHAPTERS. However, the frontend tools such as SQL Server Management Studio (SSMS) or other applications that you can use for writing and executing MDX queries only have two axes, the x and y axes, or COLUMNS and ROWS.

As a result, we have two tasks to do when trying to fit the multi-dimensional data onto the limited axes in our frontend tool:

  • We must always explicitly specify a display axis for all elements in the SELECT list. We can use aliases for the first five axes: COLUMNS, ROWS, PAGES, SECTIONS, and CHAPTERS. We are also allowed to use integers, 0, 1, 2, 3, and so on but we are not allowed to skip axes. For example, the first axis must be COLUMNS (or 0). ROWS (or 1) cannot be specified unless COLUMNS (or 0) has been specified first.
  • Since we only have two display axes to show our data, we must be able to combine multiple hierarchies into one query axis. In MDX and other query language terms, we call it crossjoin.

It is fair to say that your job of writing MDX queries is mostly trying to figure out how to project multi-dimensional data onto only two axes, namely, x and y. We will start by putting only one hierarchy on COLUMNS, and one on ROWS. Then we will use the Crossjoin() function to combine more than one hierarchy into COLUMNS and ROWS.

Getting ready

Making a two–by–eight table (that is shown following) in a spreadsheet is quite simple. Writing an MDX query to do that can also be very simple. Putting data on the x and y axes is a matter of finding the right expressions for each axis:

Internet Sales Amount

Australia

$9,061,000.58

Canada

$1,977,844.86

France

$2,644,017.71

Germany

$2,894,312.34

NA

(null)

United Kingdom

$3,391,712.21

United States

$9,389,789.51

All we need are three things from our cube:

  • The name of the cube
  • The correct expression for the Internet Sales Amount so we can put it on the columns
  • The correct expression of the sales territory so we can put it on the rows

Once we have the preceding three things, we are ready to plug them into the following MDX query, and the cube will give us back the two–by–eight table:

SELECT 
   [The Sales Expression] ON COLUMNS, 
   [The Territory Expression] ON ROWS 
FROM 
   [The Cube Name] 

The MDX engine will understand it perfectly, if we replace columns with 0 and rows with 1. Throughout this book, we will use the number 0 for columns, which is the x axis, and 1 for rows, which is the y axis.

How to do it...

We are going to use the Adventure Works 2016 Multidimensional Analysis Service database enterprise edition in our cookbook. If you open the Adventure Works cube, and hover your cursor over the Internet Sales Amount measure, you will see the fully qualified expression, [Measures].[Internet Sales Amount]. This is a long expression. Drag and drop in SQL Server Management Studio works perfectly for us in this situation.

Tip

Long expressions are a fact of life in MDX. Although the case does not matter, correct spelling is required, and fully qualified and unique expressions are recommended for MDX queries to work properly.

Follow these two steps to open the Query Editor in SSMS:

  1. Start SQL Server Management Studio (SSMS) and connect to your SQL Server Analysis Services (SSAS) 2016 instance (localhost or servername\instancename).
  2. Click on the target database Adventure Works DW 2016, and then right-click on the New Query button.

Follow these steps to save the time spent for typing the long expressions:

  1. Put your cursor on [Measures] [Internet Sales Amount], and drag and drop it onto AXIS(0).
  2. To get the proper expression for the sales territory, put your cursor over the [Sales Territory Country] under the Sales Territory | Sales Territory Country. Again, this is a long expression. Drag-and-drop it onto AXIS(1).
  3. For the name of the cube, the drag-and-drop should work too. Just point your cursor to the cube name, and drag-and-drop it in your FROM clause.

               This should be your final query:

      SELECT 
        [Measures].[Internet Sales Amount] ON 0, 
        [Sales Territory].[Sales Territory Country].[Sales Territory         
         Country] ON 1 
      FROM 
        [Adventure Works] 

Tip

Downloading the example code:

You can download the example code files for all Packt books you have purchased from your account at http://www.packtpub.com . If you purchased this book elsewhere, you can visit http://www.packtpub.com/support and register to have the files e-mailed directly to you.

When you execute the query, you should get a two–by–eight table, the same as in the following screenshot:

How to do it...

How it works...

We have chosen to put Internet Sales Amount on the AXIS(0), and all members of Sales Territory Country on the AXIS(1). We have fully qualified the measure with the special dimension [Measures], and the sales territory members with dimension [Sales Territory] and hierarchy [Sales Territory Country].

You might have expected an aggregate function such as SUM somewhere in the query. We do not need to have any aggregate function here because the cube understands that when we ask for the sales amount for Canada, we would expect the sales amount to come from all the provinces and territories in Canada.

There's more...

SSAS cubes are perfectly capable of storing data in more than two dimensions. In MDX, we can use the technique called crossjoin to combine multiple hierarchies into one query axis.

Putting more hierarchies on x and y axes with cross join

In an MDX query, we can specify how multi-dimensions from our SSAS cube lay out onto only two x and y axes. Cross–joining allows us to get every possible combination of two lists in both SQL and MDX.

We wish to write an MDX query to produce the following table. On the columns axis, we want to see both Internet Sales Amount and Internet Gross Profit. On the rows axis, we want to see all the sales territory countries, and all the products sold in each country:

Internet Sales Amount

Internet Gross Profit

Australia

Accessories

$138,690.63

$86,820.10

Australia

Bikes

$8,852,050.00

$3,572,267.29

Australia

Clothing

$70,259.95

$26,767.68

Australia

Components

(null)

(null)

Canada

Accessories

$103,377.85

$64,714.37

Canada

Bikes

$1,821,302.39

$741,451.22

Canada

Clothing

$53,164.62

$23,755.91

Canada

Components

(null)

(null)

This query lays two measures on columns from the same dimension [Measures], and two different hierarchies; [Sales Territory Country] and [Product Categories] on rows:

SELECT 
   { [Measures].[Internet Sales Amount], 
     [Measures].[Internet Gross Profit]  
   } ON 0, 
   { [Sales Territory].[Sales Territory Country].[Sales Territory  
     Country] * 
     [Product].[Product Categories].[Category] 
   } ON 1 
FROM 
   [Adventure Works] 

To return the cross–product of two sets, we can use either of the following two syntaxes:

Standard syntax: Crossjoin(Set_Expression1, Set_Expression2) 
Alternate syntax: Set_Expression1 * Set_Expression2 

We have chosen to use the alternate syntax for its convenience. The result from the previous query is shown as follows:

Putting more hierarchies on x and y axes with cross join

Skipping axes

There are situations where we want to display just a list of members with no data associated with them. Naturally, we expect to get that list in rows, so that we can scroll through them vertically instead of horizontally. However, the rules of MDX say that we can't skip the axes. If we want something on rows (which is AXIS(1) by the way), we must use all previous axes as well (columns in this case, which is also known as AXIS(0)).

The reason why we want the list to appear on axis 1 and not axis 0 is because a horizontal list is not as easy to read as a vertical one.

Is there a way to display those members on rows and have nothing on columns? Sure! This recipe shows how.

Getting ready

The notation for an empty set is this: { }. So for the axis 0, we would simply do this:

{ } ON 0 

How to do it...

Follow these steps to open the Query Editor in SQL Server Management Studio (SSMS):

  1. Start SQL Server Management Studio (SSMS) and connect to your SQL Server Analysis Services (SSAS) 2012 instance.
  2. Click on the target database, Adventure Works DW 2016, and then right-click on the New Query button.

Follow these steps to get a one-dimensional query result with members on rows:

  1. Put an empty set on columns (AXIS(0)). The notation for the empty set is this: {}.
  2. Put some hierarchy on rows (AXIS(1)). In this case, we used the largest hierarchy available in this cube-customer hierarchy of the same dimension.
  3. Run the following query:
          SELECT 
            { } ON 0, 
            { [Customer].[Customer].[Customer].MEMBERS } ON 1 
          FROM 
            [Adventure Works] 
    

How it works...

Although we can't skip axes, we are allowed to provide an empty set on them. This trick allows us to get what we need—nothing on columns and a set of members on rows.

There's more...

Skipping the AXIS(0) is a common technique to create a list for report parameters. If we want to create a list of customers whose name contains John, we can modify the preceding base query to use two functions to get only those customers whose name contains the phrase John. These two functions are Filter() and InStr():

SELECT 
   { } ON 0, 
   { Filter( 
           [Customer].[Customer].[Customer].MEMBERS, 
           InStr( 
                 [Customer].[Customer].CurrentMember.Name, 
                'John' 
               ) > 0 
         ) 
   } ON 1 
FROM 
   [Adventure Works] 

In the final result, you will notice the John phrase in various positions in member names:

There's more...

The idea behind it

Instead of skipping the AXIS(0), if you put a cube measure or a calculated measure with a non-constant expression on axis 0, you will slow down the query. The slower query time can be noticeable if there are a large number of members from the specified hierarchy. For example, if you put the Sales Amount measure on axis 0, the Sales Amount will have to be evaluated for each member in the rows. Do we need the Sales Amount? No, we don't. The only thing we need is a list of members; hence we have used an empty set {} on AXIS(0). That way, the SSAS engine does not have to go into cube space to evaluate the sales amount for every customer. The SSAS engine will only reside in dimension space, which is much smaller, and the query is therefore more efficient.

Possible workarounds - dummy column

Some client applications might have issues with the MDX statement skipping axes because they expect something on columns, and will not work with an empty set on axis 0. In this case, we can define a constant measure (a measure returning null, 0, 1, or any other constant) and place it on columns. In MDX's terms, this constant measure is a calculated measure. It will act as a dummy column. It might not be as efficient as an empty set, but it is a much better solution than the one with a regular (non-constant) cube measure like the Sales Amount measure.

This query creates a dummy value on columns:

WITH 
MEMBER [Measures].[Dummy] AS NULL 
 
SELECT 
   { [Measures].[Dummy] } ON 0, 
   { [Customer].[Customer].[Customer].MEMBERS } ON 1 
FROM 
   [Adventure Works] 

Using a WHERE clause to filter the data returned

A WHERE clause in MDX works in a similar way as the other query languages. It acts as a filter and restricts the data returned in the result set.

Not surprisingly, however, the WHERE clause in MDX does more than just restricting the result set. It also establishes the query context.

Getting ready

The MDX WHERE clause points to a specific intersection of cube space. We use tuple expressions to represent cells in cube space. Each tuple is made up of one member, and only one member, from each hierarchy.

The following tuple points to one year, 2013 and one measure, the [Internet Sales Amount]:

( [Measures].[Internet Sales Amount], 
  [Date].[Calendar Year].&[2013] 
) 

Using a tuple in an MDX WHERE clause is called slicing the cube. This feature gives the WHERE clause another name, slicer. If we put the previous tuple in the WHERE clause, in MDX terms, we are saying, show me some data from the cube sliced by sales and the year 2013.

That is what we are going to do next.

How to do it...

Open the Query Editor in SSMS, and then follow these steps to write a query with a slicer and test it:

  1. Copy this initial query into the Query Editor and run the query. 
          SELECT 
            { [Customer].[Customer Geography].[Country] 
            } ON 0, 
            { [Product].[Product Categories].[Category] } ON 1 
          FROM 
            [Adventure Works]

      You will see the following result:

    How to do it...

  2. At this point, we should ask the question, What are the cell values? The cell values are actually the [Measures].[Reseller Sales Amount], which is the default member on the Measures dimension.
  3. Add the previous tuple to the query as a slicer. Here is the final query:
          SELECT 
            { [Customer].[Customer Geography].[Country] 
            } ON 0, 
            { [Product].[Product Categories].[Category] } ON 1 
          FROM 
            [Adventure Works] 
          WHERE 
            ( [Measures].[Internet Sales Amount], 
              [Date].[Calendar Year].&[2013] 
            ) 
    

  4. The result should be as shown in the following screenshot:

    How to do it...

  5. Ask the question again; What are the cell values? The cell values are now the [Measures].[Internet Sales Amount], and no longer the default measure.

How it works...

We can slice the data by pointing to a specific intersection of cube space. We can achieve this by putting a tuple in the WHERE clause.

In the preceding example, the cube space is sliced by sales and the year 2008. The cell values are the Internet Sales Amount for each country and each product category, sliced by the year 2008.

There's more...

Notice that the data returned on the query axes can be completely different from the tuple in the WHERE clause. The tuples in the slicer will only affect the cell values in the intersection of rows and columns, not what are on the column or row axes.

If you need to display sales and year 2008 on the query axes, you would need to move them to the query axes, and not in the WHERE clause.

This query has moved the sales to the columns axis, and the year 2008 to the rows axis. They are both cross joined to the original hierarchies on the two query axes:

SELECT 
   { [Measures].[Internet Sales Amount] * 
     [Customer].[Customer Geography].[Country] 
   } ON 0, 
   { [Date].[Calendar Year].&[2013] * 
     [Product].[Product Categories].[Category] 
   } ON 1 
FROM 
   [Adventure Works] 

Run the query and you will get the following result. The cell values are the same as before, but now we have the year 2013 on the rows axis, and the Internet Sales Amount on the columns axis:

There's more...

Optimizing MDX queries using the NonEmpty() function

The NonEmpty() function is a very powerful MDX function. It is primarily used to improve query performance by reducing sets before the result is returned.

Both Customer and Date dimensions are relatively large in the Adventure Works DW 2016 database. Putting the cross product of these two dimensions on the query axis can take a long time. In this recipe, we will show how the NonEmpty() function can be used on the Customer and Date dimensions to improve the query performance.

Getting ready

Start a new query in SSMS and make sure that you are working on the Adventure Works DW 2016 database. Then write the following query and execute it:

SELECT  
    { [Measures].[Internet Sales Amount] } ON 0, 
    NON EMPTY 
    Filter( 
            { [Customer].[Customer].[Customer].MEMBERS } * 
            { [Date].[Date].[Date].MEMBERS }, 
            [Measures].[Internet Sales Amount] > 1000 
           ) ON 1 
FROM 
   [Adventure Works] 

The query shows the sales per customer and dates of their purchases, and isolates only those combinations where the purchase was over 1,000 USD.

On a typical server, it will take more than a minute before the query will return the results.

Now let us see how to improve the execution time by using the NonEmpty() function.

How to do it...

Follow these steps to improve the query performance by adding the NonEmpty() function:

  1. Wrap NonEmpty() function around the cross join of customers and dates so that it becomes the first argument of that function.
  2. Use the measure on columns as the second argument of that function.
  3. This is what the MDX query should look like:
          SELECT  
            { [Measures].[Internet Sales Amount] } ON 0, 
          NON EMPTY 
            Filter( 
              NonEmpty( 
                { [Customer].[Customer].[Customer].MEMBERS } * 
                { [Date].[Date].[Date].MEMBERS }, 
                { [Measures].[Internet Sales Amount] } 
                   ), 
              [Measures].[Internet Sales Amount] > 1000 
                   ) ON 1 
          FROM  
            [Adventure Works] 
    

  4. Execute that query and observe the results as well as the time required for execution. The query returned the same results, only much faster, right?

How it works...

Both the Customer and Date dimensions are medium-sized dimensions. The cross product of these two dimensions contains several million combinations. We know that, typically, the cube space is sparse; therefore, many of these combinations are indeed empty. The Filter() operation is not optimized to work in block mode, which means a lot of calculations will have to be performed by the engine to evaluate the set on rows, whether the combinations are empty or not.

This is because the Filter() function needs to iterate over the complete set of data in every cell in order to isolate a single cell. For this reason, the Filter() function can be slow when operating on large dimensions or cross–join result of even medium-sized dimensions.

Tip

The Filter() operation is not optimized to work in block mode. It filters a specified set based on a search condition by iterating through each tuple in the specified set. It's a cell-by-cell operation and can be very slow when operating on large dimensions. For a good explanation of the block mode versus cell-by-cell mode, please see The pluses and minuses of named sets section of Chapter 5, Navigation.

Fortunately, the NonEmpty() function exists. This function can be used to reduce any set, especially multidimensional sets that are the result of a crossjoin operation.

The NonEmpty() function removes the empty combinations of the two sets before the engine starts to evaluate the sets on rows. A reduced set has fewer cells to be calculated, and therefore the query runs much faster.

There's more...

Regardless of the benefits that were shown in this recipe, the NonEmpty() function should be used with caution. Here are some good practices regarding the NonEmpty() function:

  • Use it with sets, such as named sets and axes.
  • Use it in the functions which are not optimized to work in block mode, such as with the Filter() function.
  • Avoid using it in aggregate functions such as Sum(). The Sum() function and other aggregate functions are optimized to run in block mode. If you pass the data through the NonEmpty() the Sum() function, which break it into many small non-empty chunks, you will turn this optimization off and those functions will run in a much slower cell-by-cell mode.
  • Avoid using it in other MDX set functions that are optimized to work in block mode. The use of the NonEmpty() function inside optimized functions will prevent them from evaluating the set in block mode. This is because the set will not be compact once it passes the NonEmpty() function. The function will break it into many small non-empty chunks, and each of these chunks will have to be evaluated separately. This will inevitably increase the duration of the query. In such cases, it is better to leave the original set intact, no matter its size. The engine will know how to run over it in optimized mode.

NonEmpty() versus NON EMPTY

Both the NonEmpty() function and the NON EMPTY keyword can reduce sets, but they do it in a different way.

The NON EMPTY keyword removes empty rows, columns, or both, depending on the axis on which that keyword is used in the query. Therefore, the NON EMPTY operator tries to push the evaluation of cells to an early stage whenever possible. This way, the set on axis is already reduced and the final result is faster.

Take a look at the initial query in this recipe, remove the Filter() function, run the query, and notice how quickly the results come, although the multi–dimensional set again counts millions of tuples. The trick is that the NON EMPTY operator uses the set on the opposite axis, the columns, to reduce the set on rows. Therefore, it can be said that NON EMPTY is highly dependent on members on axes and their values in columns and rows.

Contrary to the NON EMPTY operator found only on axes, the NonEmpty() function can be used anywhere in the query.

The NonEmpty() function removes all the members from its first set, where the value of one or more measures in the second set is empty. If no measure is specified, the function is evaluated in the context of the current member.

In other words, the NonEmpty() function is highly dependent on members in the second set, the slicer, or the current coordinate, in general.

Common mistakes and useful tips

If a second set in the NonEmpty() function is not provided, the expression is evaluated in the context of the current measure at the moment of evaluation, and current members of attribute hierarchies, also at the time of evaluation. In other words, if you are defining a calculated measure and you forget to include a measure in the second set, the expression is evaluated for that same measure which leads to null, a default initial value of every measure. If you are simply evaluating the set on the axis, it will be evaluated in the context of the current measure, the default measure in the cube, or the one provided in the slicer. Again, this is perhaps not something you expected. In order to prevent these problems, always include a measure in the second set.

The NonEmpty() function reduces sets, just like a few other functions, namely Filter() and Existing(). But what's special about NonEmpty() function is that it reduces sets extremely efficiently and quickly. Because of that, there are some rules about where to position NonEmpty() function in calculations made by the composition of MDX functions (one function wrapping the other). If we are trying to detect multi-select, that is, multiple members in the slicer, NonEmpty() function should go inside, with the EXISTING function/keyword outside. The reason is that although they both shrink sets efficiently, the NonEmpty() function works great if the set is intact. The EXISTING keyword is not affected by the order of members or compactness of the set. Therefore, the NonEmpty() function should be applied earlier.

You may get System.OutOfMemory errors if you use the CrossJoin() operation on many large hierarchies because the cross join generates a Cartesian product of those hierarchies. In that case, consider using the NonEmpty() function to reduce the space to a smaller subcube. Also, don't forget to group the hierarchies by their dimension inside the cross join.

Using the Properties() function to retrieve data from attribute relationships

Attribute relationships define hierarchical dependencies between attributes. A good example is the relationship between the City attribute and the State attribute. If we know the current city is Phoenix, we know the state must be Arizona. This knowledge of the relationship, City/State, can be used by the Analysis Services engine to optimize performance.

Analysis Services provides the Properties() function to allow us to retrieve data based on attribute relationships.

Getting ready

We will start with a classic top 10 query that shows the top 10 customers. Then we will use the Properties() function to retrieve each top 10 customer's yearly income.

This table shows what our query result should be like:

Internet Sales Amount

Yearly Income

Nichole Nara

$13,295.38

100000 - 120000

Kaitlyn J. Henderson

$13,294.27

100000 - 120000

Margaret He

$13,269.27

100000 - 120000

Randall M. Dominguez

$13,265.99

80000 - 90000

Adriana L. Gonzalez

$13,242.70

80000 - 90000

Rosa K. Hu

$13,215.65

40000 - 70000

Brandi D. Gill

$13,195.64

100000 - 120000

Brad She

$13,173.19

80000 - 90000

Francisco A. Sara

$13,164.64

40000 - 70000

Maurice M. Shan

$12,909.67

80000 - 90000

Once we get only the top 10 customers, it is easy enough to place the customer on the rows, and the Internet sales amount on the columns. What about each customer's yearly income?

The Customer Geography is a user-defined hierarchy in the Customer dimension. In SSMS, if you start a new query against the Adventure Works DW 2016 database, and navigate to Customer | Customer Geography | Customer | Member Properties, you will see that the yearly income is one of the member properties for the Customer attribute. This is good news, because now we can surely get the Yearly Income for each top 10 customer using the Properties() function:

Getting ready

How to do it...

In SSMS, let us write the following query in a new Query Editor against the Adventure Works DW 2016 database:

  1. This query uses the TopCount() function, which takes three parameters. The first parameter [Customer].[Customer Geography].[Customer].MEMBERS provides the members that will be evaluated for the top count, the second integer, 10, tells it to return only ten members and the third parameter, [Measures].[Internet Sales Amount]], provides a numeric measure as the evaluation criterion:
          -- Properties(): Initial 
          SELECT 
            [Measures].[Internet Sales Amount] on 0, 
            TopCount( 
              [Customer].[Customer Geography].[Customer].MEMBERS, 
              10, 
              [Measures].[Internet Sales Amount] 
              ) ON 1 
          FROM 
            [Adventure Works] 
    
  2. Execute the preceding query and we should get only ten customers back with their Internet Sales Amount. Also notice that the result is sorted in descending order of the numeric measure. Now let's add a calculated measure, like this:
          [Customer].[Customer Geography].currentmember.Properties("Yearly   
           Income") 
    
  3. To make the calculated measure dynamic, we must use a member function .currentMember, so we do not need to hardcode any specific member name on the customer dimension. The Properties() function is also a member function, and it takes another attribute name as a parameter. We have provided Yearly Income as the name for the attribute we are interested in.
  4. Now place the preceding expression in the WITH clause, and give it a name, [Measures].[Yearly Income]. This new calculated measure is now ready to be placed on the columns axis, along with the Internet Sales Amount. Here is the final query:
          WITH 
          MEMBER [Measures].[Yearly Income] AS 
            [Customer].[Customer Geography].currentmember 
            .Properties("Yearly Income") 
     
          SELECT 
            { [Measures].[Internet Sales Amount], 
              [Measures].[Yearly Income] 
            } on 0, 
           TopCount( 
             [Customer].[Customer Geography].[Customer].MEMBERS, 
             10, 
             [Measures].[Internet Sales Amount] 
             ) ON 1 
          FROM 
            [Adventure Works] 
    
  5. Executing the query, we should get the yearly income for each top 10 customer. The result should be exactly the same as the table shown at the beginning of our recipe.

How it works...

Attributes correspond to columns in the dimension tables in our data warehouse. Although we do not normally define the relationship between them in the relationship database, we do so in the multidimensional space. This knowledge of attribute relationships can be used by the Analysis Services engine to optimize the performance. MDX has provided us the Properties() function to allow us to get from members of one attribute to members of another attribute.

In this recipe, we only focus on one type of member property, that is, the user-defined member property. Member properties can also be the member properties that are defined by Analysis Services itself, such as NAME, ID, KEY, or CAPTION; they are the intrinsic member properties.

There's more...

The Properties() function can take another optional parameter, that is the TYPED flag. When the TYPED flag is used, the return value has the original type of the member.

The preceding example does not use the TYPED flag. Without the TYPED flag, the return value is always a string.

In most business analysis, we perform arithmetical operations numerically. In the next example, we will include the TYPED flag in the Properties() function to make sure that the [Total Children] for the top 10 customers are numeric:

WITH 
MEMBER [Measures].[Yearly Income] AS 
    [Customer].[Customer Geography].currentmember.Properties("Yearly Income") 
MEMBER [Measures].[Total Children] AS 
    [Customer].[Customer Geography].currentmember.Properties("Total Children", TYPED) 
MEMBER [Measures].[Is Numeric] AS 
    IIF( 
       IsNumeric([Measures].[Total Children]), 
       1, 
       NULL 
       ) 
 
SELECT 
    { [Measures].[Internet Sales Amount], 
      [Measures].[Yearly Income], 
      [Measures].[Total Children], 
      [Measures].[Is Numeric] 
    } ON 0, 
    TopCount( 
     [Customer].[Customer Geography].[Customer].MEMBERS, 
     10, 
     [Measures].[Internet Sales Amount] 
     ) ON 1 
FROM 
    [Adventure Works] 

The following is the result:

There's more...

Attributes can be simply referenced as an attribute hierarchy, that is, when the attribute is enabled as an Attribute Hierarchy.

In SSAS, there is one situation where the attribute relationship can be explored only by using the Properties() function, that is when its AttributeHierarchyEnabled property is set to False.

In the employee dimension in the Adventure Works cube, employees' SSN numbers are not enabled as an Attribute Hierarchy. Its AttributeHierarchyEnabled property is set to False. We can only reference the SSN number in the Properties() function of another attribute that has been enabled as Attribute Hierarchy, such as the Employee attribute.

Basic sorting and ranking

Sorting and ranking are very common requirements in business analysis, and MDX provides several functions for this purpose. They are:

  • TopCount and BottomCount
  • TopPercent and BottomPercent
  • * TopSum and BottomSum
  • ORDER
  • Hierarchize
  • RANK

All of these functions operate on sets of tuples, not just on one-dimensional sets of members. They all, in some way, involve a numeric expression, which is used to evaluate the sorting and the ranking.

Getting ready

We will start with the classic top five (or top-n) example using the TopCount() function. We will then examine how the result is already pre-sorted, followed by using the ORDER() function to sort the result explicitly. Finally, we will see how we can add a ranking number by using the RANK() function.

Here is the classic top five example using the TopCount() function:

TopCount ( 
        [Product].[Subcategory].children, 
        5, 
        [Measures].[Internet Sales Amount]  
  ) 

It operates on a tuple; ([Product].[Subcategory].children, [Measures].[Internet Sales Amount]).

The result is the five [Subcategory] that have the highest [Internet Sales Amount].

The five subcategory members will be returned in order from the largest [Internet Sales Amount] to the smallest.

How to do it...

In SSMS, let us write the following query in a new Query Editor, against the Adventure Works DW 2016 database. Follow these steps to first get the top-n members:

  1. We simply place the earlier TopCount() expression on the rows axis.
  2. On the columns axis, we are showing the actual Internet Sales Amount for each product subcategory.
  3. In the slicer, we use a tuple to slice the result for the year 2013 and the Southwest only.
  4. The final query should look like the following query:
          SELECT 
            [Measures].[Internet Sales Amount] on 0, 
            TopCount ( 
              [Product].[Subcategory].children, 
              5, 
              [Measures].[Internet Sales Amount]  
            ) ON 1 
          FROM 
            [Adventure Works] 
          WHERE 
            ( [Date].[Calendar].[Calendar Quarter].&[2013]&[1], 
              [Sales Territory].[Sales Territory Region].[Southwest] 
            ) 
    
  5. Run the query. The following screenshot shows the top-n result:

    How to do it...

  6. Notice that the returned members are in order from the largest numeric measure to the smallest.

Next, in SSMS, follow these steps to explicitly sort the result:

  1. This time, we will put the TopCount() expression in the WITH clause, creating it as a Named Set. We will name it [Top 5 Subcategory].
  2. On the rows axis, we will use the ORDER() function, which takes two parameters: which members we want to return and what value we want to evaluate on for sorting. The named set [Top 5 Subcategory] is what we want to return, so we will pass it to the ORDER() function as the first parameter. The .MemberValue function gives us the product subcategory name, so we will pass it to the ORDER() function as the second parameter. Here is the ORDER() function expression we would use:
          ORDER ( 
            [Top 5 Subcategory], 
            [Product].[Subcategory].MEMBERVALUE 
            ) 
          Here is the final query for sorting the result: 
            -- Order members with MemberValue 
          WITH 
          SET [Top 5 Subcategory] as 
            TopCount ( 
              [Product].[Subcategory].CHILDREN, 
              5, 
              [Measures].[Internet Sales Amount] 
            ) 
     
          SELECT 
            [Measures].[Internet Sales Amount] on 0, 
            ORDER ( 
              [Top 5 Subcategory], 
              [Product].[Subcategory].MEMBERVALUE 
              ) ON 1 
          FROM 
            [Adventure Works] 
          WHERE 
            ( [Date].[Calendar].[Calendar Quarter].&[2013]&[1], 
              [Sales Territory].[Sales Territory  
               Region].[Southwest] ) 
    
  3. Executing the preceding query, we get the sorted result as the screenshot shows:

How to do it...

Finally, in SSMS, follow these steps to add ranking numbers to the top-n result:

  1. We will create a new calculated measure, [Subcategory Rank] using the RANK() function, which is simply putting a one-based ordinal position of each tuple in the set, [Top 5 Subcategory]. Since the set is already ordered, the ordinal position of the tuple will give us the correct ranking. Here is the expression for the RANK() function:
          RANK ( 
            [Product].[Subcategory].CurrentMember, 
            [Top 5 Subcategory] 
               ) 
    
  2. The following query is the final query. It is built on top of the first query in this recipe. We have added the earlier RANK() function and created a calculated measure [Measures].[Subcategory Rank], which is placed on the columns axis along with the Internet Sales Amount:
          WITH 
          SET [Top 5 Subcategory] AS 
            TopCount ( 
              [Product].[Subcategory].children, 
              5, 
              [Measures].[Internet Sales Amount]  
            ) 
          MEMBER [Measures].[Subcategory Rank] AS 
            RANK (  
              [Product].[Subcategory].CurrentMember,  
              [Top 5 Subcategory] 
              ) 
     
          SELECT 
              { [Measures].[Internet Sales Amount], 
                [Measures].[Subcategory Rank] 
              } ON 0, 
              [Top 5 Subcategory] ON 1      
          FROM 
              [Adventure Works] 
          WHERE 
              ( [Date].[Calendar].[Calendar Quarter].&[2013]&[1], 
                [Sales Territory].[Sales Territory Region].[Southwest] ) 
    
  3. Run the preceding query. The ranking result is shown in the following screenshot:

    How to do it...

How it works...

Sorting functions, such as TopCount(), TopPercent(), and TopSum(), operate on sets of tuples. These tuples are evaluated on a numeric expression and returned pre-sorted in the order of a numeric expression.

Using the ORDER() function, we can sort members from dimensions explicitly using the .MemberValue function.

When a numeric expression is not specified, the RANK() function can simply be used to display the one-based ordinal position of tuples in a set.

There's more...

Like the other MDX sorting functions, the RANK() function, however, can also operate on a numeric expression. If a numeric expression is specified, the RANK() function assigns the same rank to tuples with duplicate values in the set.

It is also important to understand that the RANK() function does not order the set. Because of this fact, we tend to do the ordering and ranking at the same time. However, in the last query of this recipe, we actually used the ORDER() function to first order the set of members of the subcategory. This way, the sorting is done only once and then followed by a linear scan, before being presented in sorted order.

As a good practice, we recommend using the ORDER() function to first order the set and then ranking the tuples that are already sorted.

Handling division by zero errors

Handling errors is a common task, especially the handling of division by zero type errors. This recipe offers a common practice to handle them.

Getting ready

Start a new query in SQL Server Management Studio and check that you're working on the Adventure Works database. Then write and execute this query:

WITH 
MEMBER [Date].[Calendar Year].[CY 2012 vs 2011 Bad] AS 
   [Date].[Calendar Year].[Calendar Year].&[2012] / 
   [Date].[Calendar Year].[Calendar Year].&[2011], 
   FORMAT_STRING = 'Percent' 
SELECT 
   { [Date].[Calendar Year].[Calendar Year].&[2012], 
     [Date].[Calendar Year].[Calendar Year].&[2011], 
     [Date].[Calendar Year].[CY 2012 vs 2011 Bad] } * 
     [Measures].[Reseller Sales Amount] ON 0, 
   { [Sales Territory].[Sales Territory].[Country].MEMBERS } 
   ON 1 
FROM 
   [Adventure Works] 

This query returns six countries on the rows axis, and two years and a ratio on the column axis:

Getting ready

The problem is that we get 1.#INF on some ratio cells. 1.#INF is the formatted value of infinity, and it appears whenever the denominator CY 2011 is null and the nominator CY 2012 is not null.

We will need help from the IIF() function, which takes three arguments: IFF(<condition>, <then branch>, <else branch>). The IIF() function is a Visual Basic for Applications (VBA) function and has a native implementation in MDX. The IIF() function will allow us to evaluate the condition of CY 2011, then decide what the ratio calculation formula should be.

How to do it...

Follow these steps to handle division by zero errors:

  1. Copy the calculated member and paste it as another calculated member. During that, replace the term Bad with Good in its name, just to differentiate between those two members.
  2. Copy the denominator.
  3. Wrap the expression in an outer IIF() statement.
  4. Paste the denominator in the condition part of the IIF() statement and compare it against 0.
  5. Provide null value for the true part.
  6. Your initial expression should be in the false part.
  7. Don't forget to include the new member on columns and execute the query:
          WITH 
          MEMBER [Date].[Calendar Year].[CY 2012 vs 2011 Bad] AS 
             [Date].[Calendar Year].[Calendar Year].&[2012] / 
             [Date].[Calendar Year].[Calendar Year].&[2011], 
             FORMAT_STRING = 'Percent' 
          MEMBER [Date].[Calendar Year].[CY 2012 vs 2011 Good] AS 
             IIF([Date].[Calendar Year].[Calendar Year].&[2011] = 0, 
                 null, 
                 [Date].[Calendar Year].[Calendar Year].&[2012] / 
                 [Date].[Calendar Year].[Calendar Year].&[2011] 
                ), 
             FORMAT_STRING = 'Percent' 
          SELECT 
             { [Date].[Calendar Year].[Calendar Year].&[2011], 
               [Date].[Calendar Year].[Calendar Year].&[2012], 
               [Date].[Calendar Year].[CY 2012 vs 2011 Bad], 
               [Date].[Calendar Year].[CY 2012 vs 2011 Good] } * 
               [Measures].[Reseller Sales Amount] ON 0, 
             { [Sales Territory].[Sales Territory].[Country].MEMBERS } 
             ON 1 
          FROM 
             [Adventure Works] 
    

The result shows that the new calculated measure has corrected the problem. The last column [CY 2012 vs 2011 Good] is now showing (null) correctly when the denominator CY 2011 is null and the nominator CY 2012 is not null.

How to do it...

How it works...

A division by zero error occurs when the denominator is null or zero and the numerator is not null. In order to prevent this error, we must test the denominator before the division and handle the two scenarios in the two branches using the IIF() statement.

In the condition part of the IIF statement, we've used a simple scalar number zero to determine whether [Measures].[Reseller Sales Amount] in the following slicer is zero or not. If it is zero, then it will be true and the calculated member will be NULL:

[Date].[Calendar Year].[Calendar Year].&[2011] = 0 

What about the NULL condition? It turned out for a numerical value; we do not need to test the NULL condition specifically. It is enough to test just for zero because null = 0 returns true. However, we could test for a NULL condition if we want to, by using the IsEmpty() function.

For the calculated member, [CY 2012 vs 2011 Good] we could wrap the member with the IsEmpty() function. The result will be the same:

MEMBER [Date].[Calendar Year].[CY 2012 vs 2011 Good] AS 
   IIF(IsEmpty([Date].[Calendar Year].[Calendar Year].&[2011]), 
       null, 
       [Date].[Calendar Year].[Calendar Year].&[2012] / 
       [Date].[Calendar Year].[Calendar Year].&[2011] 
      ), 
   FORMAT_STRING = 'Percent' 

There's more...

SQLCAT's SQL Server 2008 Analysis Services Performance Guide has a lot of interesting details regarding the IIF() function, found at http://tinyurl.com/PerfGuide2008R2 .

Additionally, you may find the blog article MDX and DAX topics by Jeffrey Wang, explaining the details of the IIF() function, found at http://tinyurl.com/IIFJeffrey .

Earlier versions of SSAS

If you're using a version of SSAS prior to 2008 (that is, 2005), the performance of the IIF() function will not be as good. See Mosha Pasumansky's article for more information: http://tinyurl.com/IIFMosha .

Setting a default member of a hierarchy in the MDX script

Setting a default member is a tempting option which looks like it can be used on any dimension we would like. The truth is far from that. Default members should be used as exceptions and not as a general rule when designing dimensions.

The reason for that is not so obvious. The feature looks self-explanatory, and it is hard to anticipate what could go wrong. If we are not careful enough, our calculations can become unpredictable, especially on complex dimensions with many relationships among attributes.

Default members can be defined in three places. The easy-to-find option is the dimension itself, using the DefaultMember property found on every attribute. The second option is the role, on the Dimension Data tab. Finally, default members can be defined in the MDX script. One of the main benefits of this place is easy maintenance of all default members in the cube because everything is in one place, and in the form of easy-to-read text. That is also the only way to define the default member of a role-playing dimension.

In this recipe, we will show the most common option, that is, the last one, or how to set a default member of a hierarchy in the MDX script. More information on setting the DefaultMember is available at http://tinyurl.com/DefaultMember2012 .

Getting ready

Follow these steps to set up the environment for this recipe:

  1. Start SSMS and connect to your SSAS 2016 instance.
  2. Click on the New Query button and check that the target database is Adventure Works DW 2016. Then execute the following query:
          WITH 
          MEMBER [Measures].[Default account] AS 
               [Account].[Accounts].DefaultMember.Name 
          SELECT 
             { [Measures].[Amount], 
               [Measures].[Default account] } ON 0 
          FROM 
             [Adventure Works] 
    
  3. The results will show that the default member is the Net Income account and its value in this context is a bit more than 12.6 million USD.
  4. Next, open Adventure Works DW 2016 solution in SSDT.
  5. Double-click on the Adventure Works cube and go to the Calculations tab. Choose Script View.
  6. Position the cursor at the beginning of the script, just beneath the CALCULATE command.

How to do it...

Follow these steps to set a new default member:

  1. Enter the following expression to set a new default account:
          ALTER CUBE CurrentCube  
              UPDATE DIMENSION [Account].[Accounts], 
                Default_Member = [Account].[Accounts].&[48]; 
                                 //Operating Profit 
    
  2. Save and deploy (or just press the Deploy MDX Script icon if you're using BIDS Helper 2012 or 2016 Preview version).
  3. Run the previous query again.
  4. Notice that the result has changed. The new default account is Operating Profit, the one we specified in the MDX script using the ALTER CUBE command. The value changed as well now: it's above 16.7 million USD:

How to do it...

How it works...

The ALTER CUBE statement changes the default member of a hierarchy specified in the UPDATE DIMENSION part of the statement. The third part is where we specify which member should be the default member of that hierarchy.

Don't mind that it says UPDATE DIMENSION. SSAS 2016 interprets that as a hierarchy.

There's more...

Setting the default member on a dimension with multiple hierarchies can lead to unexpected results. Due to attribute relations, related attributes are implicitly set to corresponding members, while the non-related attributes remain on their default members, that is, the All member (also known as the root member). Certain combinations of members from all available hierarchies can result in a non-existing coordinate. In that case, the query will return no data. Other times, the intersection will only be partial. In that case, the query will return the data, but the values will not be correct, which might be even worse than no data at all.

Enter the following expression in the MDX script, then deploy it:

ALTER CUBE CurrentCube  
    UPDATE DIMENSION [Date].[Calendar], 
      Default_Member = [Date].[Calendar] 
                      .[Calendar Year].&[2012]; 
                       -- year 2012 on the user hierarchy 

The expression sets the year 2012 as the default member of the [Date].[Calendar] user-defined hierarchy.

Let's analyze the result with the following query:

SELECT  
  [Measures].[Sales Amount] ON 0, 
  [Date].[Fiscal].[Fiscal Year] ON 1 
FROM 
  [Adventure Works] 

The result is shown in the following screenshot:

There's more...

The analysis of the Sales Amount measure for each fiscal year returns empty results except in FY 2011 and FY 2012. They are empty because the intersection between the fiscal year and the calendar year 2012 (the latter being the default member in the calendar hierarchy) is a non-existing combination, except FY 2011 and FY 2012. Remember, the calendar year 2012 doesn't get overwritten by the fiscal year 2011 or 2012. It gets combined (open the Date dimension in SSDT and observe the relationships in the corresponding tab). Moreover, when you put the fiscal year 2011 or 2012 into the slicer, you only get a portion of data; the portion which matches the intersection of the calendar and the fiscal year. That's only one half of the fiscal year, right? In short, you have a potential problem with this approach.

Can we fix the result? Yes, we can. The correct results will be there when we explicitly select the All member from the Date.Calendar hierarchy in the slicer. The complete MDX is shown in the following query. Only then will we get correct results using fiscal hierarchies. The question is—will the end users remember that every time?

SELECT [Measures].[Sales Amount] ON 0, 
    [Date].[Calendar Year].[All] * 
    [Date].[Fiscal].[Fiscal Year] ON 1 
FROM 
  [Adventure Works] 

The correct results from this query can be seen in the following screenshot:

There's more...

The situation is similar when the default member is defined on an attribute hierarchy, for example, on the [Date].[Calendar Year] hierarchy. By now, you should be able to modify the previous expression so that it sets the year 2012 as the default member on the [Date].[Calendar Year]. Test this to see it for yourself.

Another scenario could be that you want to put the current date as the default member on the Date.Date hierarchy. Try that too, and see that when you use the year 2012 from the [Date].[Calendar Year] hierarchy in the slicer, you get an empty result. Again, the intersection formed a non-existing coordinate.

To conclude, you should avoid defining default members on complex dimensions. Define them where it is appropriate: on dimensions with a single non-aggregatable attribute (that is, when you set the IsAggregatable property of an attribute to False) or on dimensions with one or more user hierarchies where that non-aggregatable attribute is the top level on each user hierarchy, and where all relationships are well defined.

The Account dimension used in this example is not such a dimension. In order to correct it, two visible attributes should be hidden because they can cause empty results when used in a slicer. Experimenting with a scope might help too, but that adds to the complexity of the solution and hence the initial advice of keeping things simple when using default members should prevail.

Take a look at other dimensions in the Adventure Works DW 2016 database. There, you will find good examples of using default members.

Helpful tips

When you're defining the default members in an MDX script, do it at the beginning of the script. This way, the calculations that follow can reference them.

In addition, provide a comment explaining which member was chosen to be the default member, and perhaps why. Look back at the code in this recipe to see how it was done.

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Key benefits

  • Updated for SQL Server 2016, this book helps you take advantage of the new MDX commands and the new features introduced in SSAS
  • Perform time-related, context-aware, and business related-calculations with ease to enrich your Business Intelligence solutions
  • Collection of techniques to write flexible and high performing MDX queries in SSAS with carefully structured examples

Description

If you're often faced with MDX challenges, this is a book for you. It will teach you how to solve various real-world business requirements using MDX queries and calculations. Examples in the book introduce an idea or a problem and then guide you through the process of implementing the solution in a step-by-step manner, inform you about the best practices and offer a deep knowledge in terms of how the solution works. Recipes are organized by chapters, each covering a single topic. They start slowly and logically progress to more advanced techniques. In case of complexity, things are broken down. Instead of one, there are series of recipes built one on top of another. This way you are able to see intermediate results and debug potential errors faster. Finally, the cookbook format is here to help you quickly identify the topic of interest and in it a wide range of practical solutions, that is – MDX recipes for your success.

Who is this book for?

This book is for anyone who has been involved in working with multidimensional data. If you are a multidimensional cube developer, a multidimensional database administrator, or a report developer who writes MDX queries to access multidimensional cube, this book will help you. If you are a power cube user or an experienced business analyst, you will also find this book invaluable in your data analysis. This book is for you are interested in doing more data analysis so that the management can make timely and accurate business decisions.

What you will learn

  • Grasp the fundamental MDX concepts, features, and techniques
  • Work with sets
  • Work with Time dimension and create time-aware calculations
  • Make analytical reports compact, concise, and efficient
  • Navigate cubes
  • Master MDX for reporting with Reporting Services (new)
  • Perform business analytics
  • Design efficient cubes and efficient MDX queries
  • Create metadata-driven calculations (new)
  • Capture MDX queries and many other techniques
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Table of Contents

10 Chapters
1. Elementary MDX Techniques Chevron down icon Chevron up icon
2. Working with Sets Chevron down icon Chevron up icon
3. Working with Time Chevron down icon Chevron up icon
4. Concise Reporting Chevron down icon Chevron up icon
5. Navigation Chevron down icon Chevron up icon
6. MDX for Reporting Chevron down icon Chevron up icon
7. Business Analyses Chevron down icon Chevron up icon
8. When MDX is Not Enough Chevron down icon Chevron up icon
9. Metadata - Driven Calculations Chevron down icon Chevron up icon
10. On the Edge Chevron down icon Chevron up icon

Customer reviews

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Excellent for beginners
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I.W COETZER Jan 08, 2019
Full star icon Full star icon Full star icon Full star icon Full star icon 5
I have found this book very useful. After struggling for two months with a complex MDX calculation I managed to solve after owning this book for only three days. Well written and good samples.
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Dave Wentzel Dec 07, 2016
Full star icon Full star icon Full star icon Full star icon Full star icon 5
I was the technical reviewer for this book. I've worked with SSAS for years, but frankly often fumbled around with solutions due to the dearth of really good documentation and blog posts. I've learned MDX, like most, through trial and error...the "error" often only being discovered when my solution wouldn't scale anymore and I was pressed to refactor quickly.If you use SSAS or MDX regularly, and even if you consider yourself an expert, you should still peruse this book. I found a number of recipes that I can incorporate into my daily life. I also found some new ideas and ways to use MDX that I hadn't thought about previously.I liked the real-world examples best. Much better than the contrived code you'll see in many other books.
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List of EU27 countries: www.gov.uk/eu-eea:

A custom duty or localized taxes may be applicable on the shipment and would be charged by the recipient country outside of the EU27 which should be paid by the customer and these duties are not included in the shipping charges been charged on the order.

How do I know my custom duty charges? Chevron down icon Chevron up icon

The amount of duty payable varies greatly depending on the imported goods, the country of origin and several other factors like the total invoice amount or dimensions like weight, and other such criteria applicable in your country.

For example:

  • If you live in Mexico, and the declared value of your ordered items is over $ 50, for you to receive a package, you will have to pay additional import tax of 19% which will be $ 9.50 to the courier service.
  • Whereas if you live in Turkey, and the declared value of your ordered items is over € 22, for you to receive a package, you will have to pay additional import tax of 18% which will be € 3.96 to the courier service.
How can I cancel my order? Chevron down icon Chevron up icon

Cancellation Policy for Published Printed Books:

You can cancel any order within 1 hour of placing the order. Simply contact customercare@packt.com with your order details or payment transaction id. If your order has already started the shipment process, we will do our best to stop it. However, if it is already on the way to you then when you receive it, you can contact us at customercare@packt.com using the returns and refund process.

Please understand that Packt Publishing cannot provide refunds or cancel any order except for the cases described in our Return Policy (i.e. Packt Publishing agrees to replace your printed book because it arrives damaged or material defect in book), Packt Publishing will not accept returns.

What is your returns and refunds policy? Chevron down icon Chevron up icon

Return Policy:

We want you to be happy with your purchase from Packtpub.com. We will not hassle you with returning print books to us. If the print book you receive from us is incorrect, damaged, doesn't work or is unacceptably late, please contact Customer Relations Team on customercare@packt.com with the order number and issue details as explained below:

  1. If you ordered (eBook, Video or Print Book) incorrectly or accidentally, please contact Customer Relations Team on customercare@packt.com within one hour of placing the order and we will replace/refund you the item cost.
  2. Sadly, if your eBook or Video file is faulty or a fault occurs during the eBook or Video being made available to you, i.e. during download then you should contact Customer Relations Team within 14 days of purchase on customercare@packt.com who will be able to resolve this issue for you.
  3. You will have a choice of replacement or refund of the problem items.(damaged, defective or incorrect)
  4. Once Customer Care Team confirms that you will be refunded, you should receive the refund within 10 to 12 working days.
  5. If you are only requesting a refund of one book from a multiple order, then we will refund you the appropriate single item.
  6. Where the items were shipped under a free shipping offer, there will be no shipping costs to refund.

On the off chance your printed book arrives damaged, with book material defect, contact our Customer Relation Team on customercare@packt.com within 14 days of receipt of the book with appropriate evidence of damage and we will work with you to secure a replacement copy, if necessary. Please note that each printed book you order from us is individually made by Packt's professional book-printing partner which is on a print-on-demand basis.

What tax is charged? Chevron down icon Chevron up icon

Currently, no tax is charged on the purchase of any print book (subject to change based on the laws and regulations). A localized VAT fee is charged only to our European and UK customers on eBooks, Video and subscriptions that they buy. GST is charged to Indian customers for eBooks and video purchases.

What payment methods can I use? Chevron down icon Chevron up icon

You can pay with the following card types:

  1. Visa Debit
  2. Visa Credit
  3. MasterCard
  4. PayPal
What is the delivery time and cost of print books? Chevron down icon Chevron up icon

Shipping Details

USA:

'

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela