Preface

Over the years, Jira has grown from a simple bug-tracking system designed for engineers to manage their projects to an all-purpose issue-tracking solution. The term Jira now refers to a suite of products, including Jira Software, Jira Service Management, Jira Core, and others. With this change, each product is more focused on what it does and the value it provides. It is now easier than ever for customers to choose the product best suited to their needs, whether they are running an Agile software development project, a customer support portal, or simply a generic task management system.

With the latest Data Center offering, Jira is now the go-to solution for any enterprise that is looking to future-proof its teams with performance, reliability, scalability, and security.

In this book, we will cover all the basics of Jira and its core capabilities, as well as advanced features offered by the data center offering. We will also explore third-party apps that add additional features to the Jira platform. Packed with real-life examples and step-by-step instructions, this book will help you become a Jira expert.