Let’s understand the business problem

Among the daily tasks of a sales enablement department in a large enterprise is to create an SAP sales order from entries noted in a spreadsheet that is sent from various field offices. It takes a sales assistant a few minutes per entry since the work is tedious and error-prone – from mistakes in data entry to missing orders, it seems our sales assistant can do no right. The business is expanding quickly and the number of spreadsheets needing data entry is growing. RPA is well-suited for providing automations to address the sales assistant’s pain points, allowing them to focus on higher-value business contributions [2].