Advanced topics – exception handling and troubleshooting
Upon creating and deploying the automation, sometimes, things don’t go as well as we’d like and unexpected or error conditions occur. In this section, we’ll discuss some common RPA problems and strategies for diagnosing and correcting them.
Best practice
A well-behaving robot is paramount. The extra effort to harden the robot scripts against failure helps the non-technical folks use the robot’s trust and leverage the automation to improve their daily experience, making them more productive. A badly behaving robot will frustrate users because they will likely have to manually pick up where the robot failed, sometimes even undoing steps. If it becomes harder to use a robot that fails too often, the intended users will just not leverage the automation.
Data validation
The previous example assumes that the data in our spreadsheet has been validated; there are several strategies to validate...
