Chapter 7: Sales Document Processing in SAP CRM
This chapter covers business transaction processing in SAP CRM. Sales document processing in SAP CRM allows a company to perform sales transactions with their customers. This chapter looks at the various sales document functions you can use to run sales transactions successfully. We'll be looking at the first step in the Order to Cash cycle, where the sales order is created and documented in the SAP CRM system before being sent to transportation planning and execution to ship the product out to the customer.
Here is a list of the topics covered in this chapter:
- Sales contracts
- Quotations
- Sales orders
- Data exchange for sales transactions from CRM to ERP systems
By the end of this chapter, you will understand sales transaction processing, including its key concepts and how to configure sales transactions in SAP CRM as per your business needs.
