Measuring ORRs
As organizations adopt a microservices approach to applications, it is essential to establish guidelines and processes to keep the services robust and operational. Service management is the collection of processes that teams must implement to manage the operational aspects of their applications to keep them healthy and troubleshoot them when there are issues. For service reliability engineers to manage microservices applications, they implement specific guidelines to build and maintain them. The critical questions for ORR are as follows:
- How do we adopt new services?
- How do we ensure the quality, performance, and availability of end user-facing applications?
- What is the behavior we need to request from our services?
We need to understand the guidelines to enforce ORR regularly. Here is a list of some guidelines. Technical guidelines might include one or more of the following:
- Expose the health of services by utilizing health check...
