After having learned how to create Alexa Skills and Lex chatbots, we will now learn how we can improve the user experience. This is important, as adding images to your Lex chatbot or having a better voice model for Alexa can make a huge difference to whether the user enjoys interacting with your chatbot. Adding these features will also make your chatbots stand out from the basic, text-only chatbots.
The following topics will be covered in this chapter:
- Adding response cards to Lex chatbots
- Using phrase slots to create a more refined voice model for Alexa Skills
- Using utterance monitoring with Amazon Lex to refine interaction models
