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FreeSWITCH 1.0.6

You're reading from   FreeSWITCH 1.0.6 Follow this course and you’ll be amazed at how feasible it is to get a sophisticated telephony system up and running by yourself. From basics to advanced features, it takes you step-by-step through the powerful capabilities of FreeSWITCH. CH

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Product type Paperback
Published in Jul 2010
Publisher Packt
ISBN-13 9781847199966
Length 320 pages
Edition 1st Edition
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Toc

Table of Contents (18) Chapters Close

FreeSWITCH 1.0.6
Credits
About the Authors
About the Reviewer
Preface
1. Architecture of FreeSWITCH FREE CHAPTER 2. Building and Installation 3. Test Driving the Default Configuration 4. SIP and the User Directory 5. Understanding the XML Dialplan 6. Using the Built-in XML IVR Engine 7. Building IVR Applications with Lua 8. Advanced Dialplan Concepts 9. Controlling FreeSWITCH Externally 10. Advanced Features and Further Reading The FreeSWITCH Online Community The History Of FreeSWITCH
Index

IVR menu definitions


The following XML defines an IVR menu named "demo_ivr".

<menu name="demo_ivr"
  greet-long="phrase:demo_ivr_main_menu"
  greet-short="phrase:demo_ivr_main_menu_short"
  invalid-sound="ivr/ivr-that_was_an_invalid_entry.wav"
  exit-sound="voicemail/vm-goodbye.wav"
  timeout="10000"
  inter-digit-timeout="2000"
  max-failures="3"
  max-timeouts="3"
  digit-len="4">

We'll use this menu's name later when we route calls to the IVR from the Dialplan. Following the name, various XML attributes specify how the IVR will behave. The following options are available when defining an IVR's options:

greet-long

The greet-long attribute specifies the initial greeting that is played when a caller reaches the IVR. This is different from the greet-short sound file which allows for introductions to be played, such as "Thank you for calling XYZ Company". In the sample IVR, the greet-long attribute is a Phrase Macro that plays an introductory message to the caller ("Welcome to FreeSWITCH...

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