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Exploring Experience Design

You're reading from   Exploring Experience Design Fusing business, tech, and design to shape customer engagement

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Product type Paperback
Published in Aug 2017
Publisher
ISBN-13 9781787122444
Length 400 pages
Edition 1st Edition
Concepts
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Author (1):
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Ezra Schwartz Ezra Schwartz
Author Profile Icon Ezra Schwartz
Ezra Schwartz
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Table of Contents (20) Chapters Close

Title Page
Credits
About the Author
Acknowledgements
About the Reviewers
www.PacktPub.com
Customer Feedback
Dedication
Preface
1. Experience Design - Overview FREE CHAPTER 2. The Experience Design Process 3. Business and Audience Context 4. The User and Context of Use 5. Experience - Perception, Emotions, and Cognition 6. Experience Design Disciplines 7. The Design Team 8. Delight and Engagement 9. Tying It All Together - From Concept to Design 10. Design Testing 11. The Design Continuum

Summary


The efforts to understand how humans experience and perceive the world and themselves, has produced philosophies and theories, such as:

  • Dualism, an ancient philosophy that sees a clear separation between body and mind, each, an independent entity to itself
  • Behaviorism, an approach that explains all behaviors, emotions, and thoughts purely as a product of stimuli transmitted through the senses
  • Functionalism, a recent theory, explains all human thought and behavior as if it was software that operates with inputs and outputs

"I see what you meant", "I was touched by this experience", "Smell the roses", "The taste of paradise", "Sound bites"--these are just a few examples of phrases that demonstrate the paradox of experience--while our five senses continuously feed objective data about the physical world, that data is being processed and reconstructed by the brain, and the result is subjective, a mix of thoughts and emotions.

Designers found that controlling the objective ingredients of the...

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