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Workshop in a Box: Communication Skills for IT Developers

You're reading from   Workshop in a Box: Communication Skills for IT Developers Unlock the secrets of effective communication to transform the way you interact and solve problems with your team, and maximize the value of your IT skills

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Product type Paperback
Published in May 2015
Publisher Packt
ISBN-13 9781783000760
Length 156 pages
Edition 1st Edition
Concepts
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Author (1):
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Abhinav Kaiser Abhinav Kaiser
Author Profile Icon Abhinav Kaiser
Abhinav Kaiser
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Table of Contents (13) Chapters Close

Workshop in a Box: Communication Skills for IT Professionals
Credits
About the Author
About the Reviewer
Preface
1. Communication Training 2. From Governance to Communication FREE CHAPTER 3. Written Communication 4. Listening and Questioning for Effective Communication 5. Telephone Communication 6. Face-to-face Communication 7. Showcasing and Presentation 8. Reports, Proposals, and Business Cases

Facial expressions


Just as pictures speak louder than words, the face expresses everything that you want to say, and everything that you want to keep it to yourself. In other words, our face reflects our moods more accurately than the verbiage and listeners look for the telltale signs that gives away the real you.

Masking your facial emotions to hide true feelings is an art. Poker players do it, hence the name that goes with the game—poker face. Even if they are staring at a royal flush, they put on a lifeless face that gives away absolutely nothing. Well, some take the help of props such as a hat for hiding eyebrow signs and dark sunglasses for the eye swelling possibly caused due to lack of sleep.

We are going to look at facial expressions from an aspect of putting on a face that goes with the message rather than reading facial expressions.

Facial expressions

Facial expressions bring out the real you and project your feelings onto your face. This is what we are designed to do. So, why did...

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