Part 1:UX Foundation for Enterprise ChatGPT

Every good story has a beginning, a middle, and an end. In this part, we’ll start our journey by exploring how traditional user experience methods and best practices can be applied to creating world-class solutions powered by ChatGPT. We will then explore essential user research methods and provide tips and secrets of the trade that work when creating conversational designs. This will lead us to explore how to define and pick the use cases that large language models (LLMs) are best suited to solve. A user experience approach is taught to prioritize use cases. When combined with a method to include development costs into the mix, this powerful method from Agile allows for prioritizing the most valuable solutions to build. Although we’ll consider how these use cases play out with ChatGPT, almost all the learnings can apply to any LLM model. We’ll look at LLM-powered applications, chat-only experiences, and robust chat-powered graphical user interfaces, and we’ll even explain how to work with ChatGPT when there is no UI.

This part includes the following chapters:

• Chapter 1, Recognizing the Power of Design in ChatGPT
• Chapter 2, Conducting Effective User Research
• Chapter 3, Identifying Optimal Use Cases for ChatGPT
• Chapter 4, Scoring Stories
• Chapter 5, Defining the Desired Experience