End user communication
Communication in a project is vital and the project team needs to understand that to achieve project goals, we need to ensure to do this effectively. This can be done only if we establish standard communication processes and procedures.
End user communication typically should start during the testing phase of the project. This helps provide advance notice to the end user that changes are on the way and how they benefit and help them with their job at the organization. Initial communication should be very high-level, outlining the functionality of different modules with key benefits. Periodically providing the status highlight with target dates creates excitement and interest.
I had seen many projects fail due to insufficient communication, let alone it lacking effectiveness. Thoughtful and well-planned communication based on user groups, culture, and expertise levels helps us mitigate risk. For this, we need to have a good communication strategy and implement...
