Mapping flow
Value stream mapping (VS mapping) is a strategic exercise in business process improvement that is crucial for visualizing the flow of materials and information and working on the creation and delivery of a product or service. The clarity of roles and responsibilities is essential for the success of VSM, as depicted in Figure 6.9, which outlines the key players in the VSM initiative for a mobile application project.
Figure 6.9 – Roles involved in value stream mapping
In the following list of VS mapping roles, we introduce the crucial participants in a VS mapping exercise. Each plays a distinct role in visualizing and improving the flow of materials, information, and work in the creation and delivery of products or services. These roles represent crucial contributors to any cross-functional, end-to-end effort to improve flow and value delivery:
- VSM facilitator: The facilitator is central to the VSM initiative and is responsible...
