Further reading
This section contains links to information that was presented in this chapter so that you can dive deeper into any topics of interest:
- AWS gross margins: https://www.cnbc.com/2021/09/05/how-amazon-web-services-makes-money-estimated-margins-by-service.html
- Margin pressures due to the cloud: https://a16z.com/2021/05/27/cost-of-cloud-paradox-market-cap-cloud-lifecycle-scale-growth-repatriation-optimization/
- Different operating model definitions:
- https://advisory.kpmg.us/articles/2021/kpmg-target-operating-model.html
- https://www.bain.com/insights/winning-operating-models/
- https://www.accenture.com/us-en/blogs/business-functions-blog/unlock-greater-value-data-driven-operating-model
- https://www.forrester.com/what-it-means/ep258-it-operating-model/
- https://www.accenture.com/content/dam/accenture/final/a-com-migration/pdf/pdf-175/accenture-strategy-resilient-operating-model-pov.pdf#zoom=40
- https://on24static.akamaized.net/event/33/36/01/6/rt/1/documents/resourceList1621516932018/forresteritoperatingmodelwebinar1629744897098.pdf
- https://www.mckinsey.com/capabilities/mckinsey-digital/our-insights/how-to-start-building-your-next-generation-operating-model
- https://teamtopologies.com/book
- https://www.mckinsey.com/capabilities/mckinsey-digital/our-insights/building-a-cloud-ready-operating-model-for-agility-and-resiliency
- Business Motivation Model: https://www.omg.org/spec/BMM/1.3
- Strategy versus planning: https://hbr.org/2022/12/hbrs-most-watched-videos-of-2022
- Facilitating a strategy workshop: https://openpracticelibrary.com/practice/means-to-end/
- APQCs multi and cross-industry process maps: https://www.apqc.org/resource-library
- Intrinsic motivations for knowledge workers:
- Site/service reliability engineering: https://learn.microsoft.com/en-us/azure/site-reliability-engineering/resources/books
- Capability definition: https://pubs.opengroup.org/architecture/togaf91-doc/arch/chap03.html#:~:text=by%20an%20organization.-,3.26%20Capability,customer%20contact%2C%20or%20outbound%20telemarketing
- The Everything Store: https://www.bookdepository.com/The-Everything-Store/9780316377553
- The future will be distributed research example: https://www.forrester.com/blogs/predictions-2021-edge-computing-hits-an-inflection-point/
- Platforms: https://tag-app-delivery.cncf.io/whitepapers/platforms/
