Search icon CANCEL
Subscription
0
Cart icon
Your Cart (0 item)
Close icon
You have no products in your basket yet
Arrow left icon
Explore Products
Best Sellers
New Releases
Books
Videos
Audiobooks
Learning Hub
Conferences
Free Learning
Arrow right icon
Arrow up icon
GO TO TOP
Salesforce CRM : The Definitive Admin Handbook - Third Edition

You're reading from   Salesforce CRM : The Definitive Admin Handbook - Third Edition Successfully administer Salesforce CRM and Salesforce mobile implementations with best practices and real-world scenarios

Arrow left icon
Product type Paperback
Published in Jan 2015
Publisher Packt
ISBN-13 9781784397562
Length 480 pages
Edition 3rd Edition
Arrow right icon
Authors (2):
Arrow left icon
Paul Goodey GP Paul Goodey GP
Author Profile Icon Paul Goodey GP
Paul Goodey GP
Paul Goodey Paul Goodey
Author Profile Icon Paul Goodey
Paul Goodey
Arrow right icon
View More author details
Toc

Table of Contents (12) Chapters Close

Preface 1. Organization Administration 2. User Management in Salesforce CRM FREE CHAPTER 3. Configuration in Salesforce CRM 4. Data Management 5. Data Analytics with Reports and Dashboards 6. Implementing Business Processes in Salesforce CRM 7. Salesforce CRM Functions 8. Extending Salesforce CRM 9. Best Practices for Enhancing Productivity 10. Mobile Administration Index

Summary

In this final chapter, we looked at ways in which mobiles have become the new normal way to stay connected in both our personal and professional lives.

Salesforce has recognized this well; we are all spending time being connected to the cloud and using business applications. However, instead of sitting at a desk, users are often on the go.

To try and help their customers become successful businesses in this mobile-first world, Salesforce has produced mobile solutions that can help users get things done regardless of where they are and what they are doing.

We looked at SalesforceA, an admin specific app that can help you manage users and monitor the status of Salesforce while on the move. We discussed Salesforce Touch, which is being replaced with Salesforce1, and we also spoke about the features and benefits of Salesforce1, which is available as a downloadable app and a browser app.

Finally, we discussed Salesforce Classic and looked at the features and administration considerations...

lock icon The rest of the chapter is locked
Register for a free Packt account to unlock a world of extra content!
A free Packt account unlocks extra newsletters, articles, discounted offers, and much more. Start advancing your knowledge today.
Unlock this book and the full library FREE for 7 days
Get unlimited access to 7000+ expert-authored eBooks and videos courses covering every tech area you can think of
Renews at $19.99/month. Cancel anytime
Banner background image