Time for action - Statuses
Here we go.
1. Click on the Statuses sub-tab.
2. Take a look at all of the order statuses available to us by default.
3. Let's have a look at one in detail. Click on the Edit icon next to one of the statuses.
4. Here is an explanation. As you can see, I have clicked on the Awaiting cheque payment status. I could, if I wanted to, browse to find a graphic to represent that status. I can see that the highlighted color when an order has this status will be light blue. The next four checkboxes give you options related to the customer. Probably the most interesting option is the Template option. This defines the e-mail template used to send a message to the customer when an order reaches this state.
5. Click on the little eye icon to view the e-mail the customer would receive.
6. Click back to the list when you're done.
7. In the unlikely event you do not have enough status options click on Add new and you will see the same form we were just looking at. Fill it out to match...