Defining assignments—management chain participant

Management chains are typically used for serial approvals through multiple users in a management chain hierarchy. Therefore, this list is most likely to be useful with the serial participant type. This is typically the case if you want all users in the hierarchy to act upon the task. Management chains can also be used with the single participant type. In this case, however, all users in the hierarchy get the task assigned at the same time. As soon as one user acts on the task, it is withdrawn from the other users.

You will create a management hierarchy, which will get a level of elevation from the Customer Check Rules' Decision Table.

Remember the Decision Table has Actions in which a value is assigned to a number of Tier3Level, which means at what level you need to assign this task too. You will use this value to decide on the level. The maximum level defined is 2.

The task is assigned to Sales Representative's manager AreaSalesmanager. The...