Answers

1. ElevateApparel analyzed customers’ purchase histories, online interactions, and returned items to understand preferences and trends, such as a preference for pastel colors during spring or a specific age group’s inclination toward boho-chic styles.
2. ProTech Solutions employed Dynamics 365 AI for predictive lead scoring, which ranked leads based on various metrics such as past interactions, company size, the potential need for ProTech’s services, and recent tech acquisitions. This allowed the sales team to prioritize high-ranking leads with personalized pitches and demos while nurturing lower-scoring ones differently.
3. NovelReads used Dynamics 365 AI’s recommendation engine to analyze reading patterns, preferred genres, and reader reviews to suggest tailored reading lists to its users. To boost sales, they crafted special bundles based on AI insights, such as offering fantasy series at discounted rates.
4. Dynamics 365 AI can tackle challenges...