Describe the Collaboration Benefits and Capabilities of Microsoft Teams and Teams Phone
Microsoft Teams is the collaboration hub that brings together many Microsoft 365 services, integrating internal content, tools, external data, and apps into a single interface. Unlike Exchange or SharePoint, Teams is cloud-only and doesn’t have an on-premises counterpart. It’s an all-new service that builds on familiar services such as Exchange, Skype for Business, and SharePoint as well as new constructs and services such as Microsoft 365 Groups and Planner.
In the previous chapter, we introduced Teams as a personal productivity tool. Teams has many features, such as chat, meetings, telephony, bots, and file sharing. Microsoft Teams works with a core Office 365 architectural component, Microsoft 365 Groups, and stores content in both Exchange Online and SharePoint Online.
Figure 4.4 illustrates how Office 365 technologies come together with Teams: