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Mastering the Art of Sales Engineering

You're reading from   Mastering the Art of Sales Engineering Develop essential skills and gain valuable insights for high-tech sales engineering success

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Product type Paperback
Published in Sep 2024
Publisher Packt
ISBN-13 9781835880968
Length 316 pages
Edition 1st Edition
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Authors (2):
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Jeffrey Silver Jeffrey Silver
Author Profile Icon Jeffrey Silver
Jeffrey Silver
Jason Mar-Tang Jason Mar-Tang
Author Profile Icon Jason Mar-Tang
Jason Mar-Tang
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Table of Contents (17) Chapters Close

Preface 1. Part 1:Understanding the High-Tech Sales Industry FREE CHAPTER
2. Chapter 1: Types of Organizations That Employ Sales Engineers 3. Chapter 2: Typical Sales Roles and Sales Processes 4. Chapter 3: The Sales Engineer 5. Chapter 4: Types of Sales Engineer Roles 6. Part 2:Necessary Soft Skills
7. Chapter 5: General Soft Skills 8. Chapter 6: Client-Facing Soft Skills 9. Chapter 7: Mastering Yourself and Helping Others 10. Part 3:Often Neglected Important Skills
11. Chapter 8: Road Warrior Fundamentals 12. Chapter 9: Administration 13. Chapter 10: Compensation and Legal Considerations for the SE 14. Chapter 11: Beyond the SE Role – SE Management 15. Index 16. Other Books You May Enjoy

General Soft Skills

One of the greatest distinctions for a sales engineer (SE) is their proficiency with the softer skills. Yes, the humble yet mighty goose must be technically sharp for success in this role. However, I am going to make the very bold claim that an SE’s soft skills are even more important than their technical skills! Yep. Let the debate begin! No matter what you believe is the top attribute, I can assure you that any competent and seasoned SE who has been in the industry for some time would argue the importance of having a solid mastery of soft skills.

Because of both the complexity and the breadth of skills needed in this area, it can be seen as the most difficult to master. For example, soft skills allow the SE to properly manage their time as well as navigate the complexities of people, both of which are entirely different skills yet fall into this seemingly nebulous category we call soft skills!

Have you ever stopped to think about what makes a first...

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