Understanding Experience Cloud Templates

Now that we are clear on the features we need, the products we are purchasing, and how our data will be structured, we need to find the perfect starting point. Introducing: the all-important Experience Cloud template. Salesforce Experience Cloud comes with an assortment of sleek, pre-made, low-code templates that accommodate a wide variety of organizational needs and portal types, which make it a breeze to stand up professional and powerful sites.

All standard templates are configurable but can be extended into a custom experience. Setting up the right template and applying themes ensures capabilities such as global headers/footers, color schemes, and specialty fonts, all of which are focused on matching your brand standards.

In this chapter, we focus on how to identify which portal fits a customer portal versus a custom support use case and when a blend of the two is needed. We review how to make a fully custom Salesforce Experience Cloud...