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Mastering Microsoft Dynamics 365 Customer Engagement

You're reading from   Mastering Microsoft Dynamics 365 Customer Engagement An advanced guide to developing and customizing CRM solutions to improve your business applications

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Product type Paperback
Published in Feb 2019
Publisher Packt
ISBN-13 9781788990226
Length 572 pages
Edition 2nd Edition
Languages
Concepts
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Author (1):
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Deepesh Somani Deepesh Somani
Author Profile Icon Deepesh Somani
Deepesh Somani
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Toc

Table of Contents (21) Chapters Close

Preface 1. Section 1: Introduction to Sales, Service, and Marketing Modules with a Unified User Interface FREE CHAPTER
2. Working with Sales 3. Working with Service 4. Working with Marketing 5. Understanding the New Unified User Interface 6. Section 2: Understanding Customization and App Design
7. Designing Unified Interface Apps 8. Customization Enhancements in Dynamics 365 9. Business Process Flows and Rules in Dynamics 365 10. Section 3: Development Enhancements and Code Improvements in Dynamics 365
11. Client-Side Scripting 12. Plugin Development with Dynamics 365 13. Working with the XRM Framework 14. Mobile Enhancements in Dynamics 365 15. Virtual Entities in Dynamics 365 16. Section 4: Learning about the Portal, Configuration, and Security Enhancements in Dynamics 365
17. Working with Dynamics 365 Portals 18. Configuration Enhancements in Dynamics 365 19. Analytics with Dynamics 365 (Word and Excel Templates) 20. Other Books You May Enjoy

Plugin Development with Dynamics 365

Plugins are the handlers for the events fired by Dynamics 365. Each action executed in Dynamics 365, such as create, update, delete, and publish customizations, is an event. Using plugins, we can extend the standard behavior of Dynamics 365 with a custom code written in the .NET framework.

Dynamics 365 provides a list of all the supported messages and entities for plugins. They are available at the following MSDN site: https://msdn.microsoft.com/en-us/library/gg328576.aspx.

In this chapter, we will go through the following topics:

  • Event execution pipeline: Through the event execution pipeline, you can get an idea of the different stages where plugins can be registered and the types of operations that can be performed using a plugin.
  • Isolation modes: Isolation modes are the modes in which you can register a plugin.
  • Plugin development: We will...
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