Additional guidance for auditors
Annex A of ISO/IEC 19011:2018 provides additional guidance for auditors on different aspects explained in the following subsections.
Audit methods
An audit can be conducted using a number of methods including on-site audit and remote audit, with or without human interaction, in different combinations. On-site audits are those performed at the location of the auditee, and remote audits are those performed at a place different from the location of the auditee, regardless of the distance, using digital interactive communication means. Interactive audits involve the interaction of the auditee’s representative(s) and the audit team. Non-interactive audits do not involve human interaction but involve interaction with equipment, facilities, and documents.
The objectives, scope, and criteria of the audit, as well as the audit’s duration and location, all have a role in determining the audit techniques used. The audit process and its results...
