Approaches to Integration in Business Processes
Integrating LLMs into business operations offers a transformative pathway for companies looking to enhance their efficiency and innovation. The strategy for adopting LLM technology varies based on organizational needs, technical capability, and budget constraints. This section explores three primary approaches to LLM integration: utilizing pre-built APIs, fine-tuning pre-trained models with proprietary data, and implementing advanced techniques such as RAG. These methods provide scalable and customizable solutions suitable for businesses ranging from small to medium-sized, addressing the challenges associated with the cost and complexity of developing models from scratch.
Figure 4.3, borrowed from Gartner, illustrates the decision-making process for determining the optimal AI deployment...
