Summary

In this chapter, you got a brief history of content management and how it has evolved to what it is today, which is content services. Content management is not just simply storing and accessing content, but acting on it. Being able to act on content from extracted data is where the true value of content services lies. Acting on content also means securing and maintaining the content and extracted data for governance and compliance needs. Different industries have different compliance needs. Furthermore, depending on the data, they might impose one or more regulations on how that data needs to be handled.

You also got a brief glimpse of two document processing solutions within CP4BA. Datacap is a tried and tested solution across enterprises. In fact, there are many IBM partners who have document processing offerings based on Datacap. The other document processing option, ADP, brings forth AI capabilities to provide classification, data extraction, and refinement with ease...