Summary

Dashboards, alerts, and incidents are the objects that provide visual insights and notifications for the IT landscape. Observability tools can be configured to keep your team up to date with even the slightest variations on infrastructure, application, or business layers, and overall performance.

In this chapter, you learned how to use dashboards to keep watch on what is going on in your IT environment, monitor the data by comparing against KPIs or error conditions and generate events, and plug these events into an alert and incident management tool. While sending all events and setting up notifications on every alert is always tempting, be conscious of the usability of too many alerts. Focus on adopting techniques such as correlation and suppression to control the number of notifications that are sent out to the teams responsible for resolving the issues. For a more high-level understanding of some of the concepts that were briefly covered in this chapter, you can read...