User Adoption and Licensing Mapping Guide

In this chapter, we will focus on user adoption and explore the valuable tools provided by Microsoft to facilitate a seamless adoption process. To kickstart your user adoption journey, we will guide you through the process of leveraging the three main areas of user adoption planning, including communication, training, and support. By focusing on these areas, you can foster a culture of adoption and ensure that users will embrace the new technology. At the heart of user adoption lies the user’s experience. In this chapter, we will emphasize the importance of user-centric design and highlight best practices for building and rolling out solutions that cater to business requirements.

In addition to user adoption, understanding Microsoft licensing is crucial for effectively utilizing the available tools in Power Platform. Lastly, we will review Microsoft 365 E3 plans, Business Central, and the different types of Power Platform licensing...