Summary
In this chapter, you learned about how to use the Microsoft Adoption Framework to organize and drive a deployment program for Microsoft Teams. A Microsoft Teams project involves more than just technology—it also involves a significant change management component. You learned about some change management methodologies and how to get buy-in and engagement across the organization.
The Microsoft Adoption Framework for Teams includes three core phases: Start, Experiment, and Scale. You learned about the tasks inside each of these phases and how to best prepare your organization for successful deployment.
In the next chapter, we'll examine governance in the context of Microsoft Teams.
