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CISA – Certified Information Systems Auditor Study Guide

You're reading from   CISA – Certified Information Systems Auditor Study Guide Achieve CISA certification with practical examples and over 850 exam-oriented practice questions

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Product type Paperback
Published in Jun 2023
Publisher Packt
ISBN-13 9781803248158
Length 330 pages
Edition 2nd Edition
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Author (1):
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Hemang Doshi Hemang Doshi
Author Profile Icon Hemang Doshi
Hemang Doshi
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Table of Contents (14) Chapters Close

Preface 1. Chapter 1: Audit Planning 2. Chapter 2: Audit Execution FREE CHAPTER 3. Chapter 3: IT Governance 4. Chapter 4: IT Management 5. Chapter 5: Information Systems Acquisition and Development 6. Chapter 6: Information Systems Implementation 7. Chapter 7: Information Systems Operations 8. Chapter 8: Business Resilience 9. Chapter 9: Information Asset Security and Control 10. Chapter 10: Network Security and Control 11. Chapter 11: Public Key Cryptography and Other Emerging Technologies 12. Chapter 12: Security Event Management 13. Other Books You May Enjoy

Quality Assurance and Quality Management in IT

You will now explore quality assurance and quality management processes in IT in detail. According to the CISA Review Manual (CRM), an IS auditor must understand the concepts, processes, roles, and responsibilities of quality assurance and quality management within the company.

Quality Assurance

Quality Assurance (QA) is a process that aims to provide adequate confidence that an item or product conforms to the requirements developed. QA staff verify that changes to the system are approved, checked, and implemented in a controlled manner. Quality Control (QC) is a method for performing tests or reviews to verify that the product is free of defects and meets the user’s requirements.

Generally, QA personnel perform two distinct tasks:

  • QA: This provides assurance that an object or product meets the requirements as laid down.
  • QC: These are observation strategies or exercises that ensure that quality-related criteria...
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