Creating an effective issue management register

The issue register is an effective tool within a project, if your issues can be identified and quantified. Issues should, in an ideal world, only come from your risk register; however, this is not always true. Therefore, it is important to review and record issues as they arise.

Getting ready

Before starting, it is important to understand that issues can occur anywhere within the project. Therefore, it is important to allow all the team members to raise issues within the project and provide periodic feedback.

How to do it...

Open the Project Control Register:

1. 1. Open your Requirements Traceability Matrix and create a new tab called Issues:

   

2. 2. Identify the key information to record for all issues:

   • Issue ID: A unique ID assigned to the issue

   • Risk ID: The associated Risk ID the issue is related to

   • Requirements #: The associated requirement # for the issue

   • Decision/Action/Note: The decisions, actions, or notes for the issue

   • Status: The status of the...