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Becoming a Microsoft Dynamics 365 Marketing Functional Consultant

You're reading from   Becoming a Microsoft Dynamics 365 Marketing Functional Consultant Learn to deliver enterprise marketing solutions and insights to exponentially grow your business

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Product type Paperback
Published in Dec 2022
Publisher Packt
ISBN-13 9781803234601
Length 374 pages
Edition 1st Edition
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Author (1):
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Malin Martnes Malin Martnes
Author Profile Icon Malin Martnes
Malin Martnes
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Table of Contents (17) Chapters Close

Preface 1. Part 1 –The Foundation of Dynamics 365 Marketing
2. Chapter 1: The Basic Configuration of Dynamics 365 Marketing FREE CHAPTER 3. Chapter 2: Managing Leads, Accounts, and Contacts 4. Chapter 3: What Are Segments and Lists? 5. Part 2 –Core Features of Dynamics 365 Marketing
6. Chapter 4: Managing Marketing Forms, Pages, and Websites 7. Chapter 5: Creating Marketing Emails 8. Chapter 6: Outbound Customer Journeys 9. Chapter 7: Real-Time Marketing Journeys 10. Chapter 8: Managing Events 11. Part 3 –The Microsoft Ecosystem Adding Value
12. Chapter 9: Dynamics 365 Customer Voice 13. Chapter 10: Power Platform 14. Assessments 15. Index 16. Other Books You May Enjoy

Creating marketing emails

According to Litmus (https://www.litmus.com/resources/email-marketing-roi/), an email drives more ROI than any other marketing channel – $36 for every dollar spent. No wonder most companies prefer to use emails in their marketing strategy. Sending emails and creating good emails are important features of any marketing automation system. Before you can start sending your emails, you will first have to create your emails. In this section, we’re going to go through everything we need to know to create high-performing emails.

Getting started with emails in Dynamics 365 Marketing

Because there are two different marketing areas, there are two different ways of creating your marketing emails:

  • If you are using Real-time marketing, you will find your emails under Channels as shown in Figure 5.1:

Figure 5.1 – Emails under Channels in Real-time marketing

  • If you are using Outbound marketing, you will...
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