Launching the solution

To launch the solution, you need to download the CloudFormation template from AWS. You can download the template from this link: https://s3.amazonaws.com/solutions-reference/voicemail-for-amazon-connect/latest/voicemail-for-amazon-connect.template.

Before we start launching the solution via CloudFormation, you need to gather your existing Connect instance's instance ID. The solution will need to know how to access it to capture the deployed users and synchronize them to its database. The steps to gather the required information are the following:

1. To get the Connect instance ID, you will need to go to the Amazon Connect section of the AWS console and click on your instance. When you do, you will be shown the screen depicted in Figure 10.3. You will want to copy the instance ID, which is the part after the / in the Instance ARN. We will use this in a later step:

   Figure 10.3 – Connect instance ID

2. Once you have that data, you can move on...