Setting up improved business service monitoring

Business service monitoring is a way to monitor the services that we, as a business, offer to our customers or internally. Think of a CRM system, email, and our website. It all has to work and we’d like to know if it does for the people using them. It also allows us to monitor the SLA of those services, if we want to define them.

Starting from Zabbix 6.0, business service monitoring has had an entire overhaul. If you’ve set it up in versions before 6.0, it might be wise to spend some time rediscovering the basics using this recipe. If you’re starting with 7.0 here and you’re entirely new to business service monitoring, don’t worry as we will go through setting it up step by step in this recipe.

Getting ready

We will need our Zabbix server and access to its frontend. I’ll be using my lar-book-centos host with the configuration we have done so far. We will also need a monitored host, for...