Industries CPQ overview

Before we learn about Industries CPQ, it is important to understand what Salesforce Industry Cloud is. Industry Cloud is a combination of CPQ and digital commerce. Industry Cloud helps customers increase sales and digital adoption, and it enhances services, marketing, and operational efficiency. Salesforce Industry Cloud includes 12 clouds, 6 of which used to belong to Vlocity, as shown in the following figure:

Figure 11.1 – Salesforce Industry Cloud overview

Industries CPQ can be used to configure products using the Enterprise Pricing Catalog. Admins can build reusable pricing components to support complex pricing strategies, create discounts and promotions, and override product offers for a limited amount of time. In addition, Industries CPQ helps generate accurate quotes, orders, and quote documents for B2B and B2C businesses. It also provides guided selling for Salesforce users and customers in Community Cloud and Commerce...