Search icon CANCEL
Subscription
0
Cart icon
Your Cart (0 item)
Close icon
You have no products in your basket yet
Arrow left icon
Explore Products
Best Sellers
New Releases
Books
Videos
Audiobooks
Learning Hub
Free Learning
Arrow right icon
Security Automation with Ansible 2
Security Automation with Ansible 2

Security Automation with Ansible 2: Leverage Ansible 2 to automate complex security tasks like application security, network security, and malware analysis

Arrow left icon
Profile Icon Akash Mahajan Profile Icon AKULA
Arrow right icon
Can$61.99
Full star icon Full star icon Full star icon Full star icon Half star icon 4.6 (5 Ratings)
Paperback Dec 2017 364 pages 1st Edition
eBook
Can$12.99 Can$49.99
Paperback
Can$61.99
Subscription
Free Trial
Arrow left icon
Profile Icon Akash Mahajan Profile Icon AKULA
Arrow right icon
Can$61.99
Full star icon Full star icon Full star icon Full star icon Half star icon 4.6 (5 Ratings)
Paperback Dec 2017 364 pages 1st Edition
eBook
Can$12.99 Can$49.99
Paperback
Can$61.99
Subscription
Free Trial
eBook
Can$12.99 Can$49.99
Paperback
Can$61.99
Subscription
Free Trial

What do you get with Print?

Product feature icon Instant access to your digital eBook copy whilst your Print order is Shipped
Product feature icon Paperback book shipped to your preferred address
Product feature icon Download this book in EPUB and PDF formats
Product feature icon Access this title in our online reader with advanced features
Product feature icon DRM FREE - Read whenever, wherever and however you want
OR
Modal Close icon
Payment Processing...
tick Completed

Shipping Address

Billing Address

Shipping Methods
Table of content icon View table of contents Preview book icon Preview Book

Security Automation with Ansible 2

Introduction to Ansible Playbooks and Roles

According to Wikipedia, Ansible is an open source automation engine that automates software provisioning, configuration management, and application deployment. But you already knew that. This book is about taking the idea of IT automation software and applying it to the domain of Information Security Automation. 

The book will take you through the journey of security automation to show how Ansible is used in the real world. 

In this book, we will be automating security-related tasks in a structured, modular fashion using a simple human-readable format YAML. Most importantly, what you will learn to create will be repeatable. This means once it is done, you can focus on fine-tuning, expanding the scope, and so on. The tool ensures that we can build and tear down anything, from simple application stacks to simple, but extensive, multi-application frameworks working together. 

If you have been playing around with Ansible, and in this book we assume you have, you would have definitely come across some of the following terms:

  • Playbook
  • Ansible Modules 
  • YAML
  • Roles
  • Templates (Jinja2)

Don't worry, we will address all of the aforementioned terms in this chapter. Once you are comfortable with these topics, we will move on to covering scheduler tools, and then to building security automation playbooks. 

Ansible terms to keep in mind 

Like all new subjects or topics, it is a good idea to get familiar with the terminology of that subject or topic. We will go through some of the Ansible terms that we will be using throughout the book, and if at any point you are not able to follow, you might want to come back to this chapter and refresh your understanding for that particular term. 

Playbooks

A playbook, in the classic sense, is about offensive and defensive plays in football. The players keep a record of the plays (plan of action) in a book, usually in the form of a diagram.

In Ansible, a playbook is a series of ordered steps or instructions for an IT process. Think of a nicely-written instruction manual that can be read and understood by humans and computers alike. 

In the subsequent chapters, all the automation we will focus on regarding security will lead us toward building both simple and complex playbooks. 

This is what an Ansible playbook command looks like:

ansible-playbook -i inventory playbook.yml

Ignore the -i flag for now and notice the extension of the playbook file. 

As stated in http://docs.ansible.com/ansible/playbooks_intro.html:

"Playbooks are expressed in YAML format (see YAML syntax (http://docs.ansible.com/ansible/YAMLSyntax.html)) and have a minimum of syntax, which intentionally tries to not be a programming language or script, but rather a model of a configuration or a process."

Ansible modules

Ansible ships with a number of modules (called the module library) that can be executed directly on remote hosts or through playbooks.Tasks in playbooks call modules to do the work. 

Ansible has many modules, most of which are community contributed and maintained. Core modules are maintained by the Ansible core engineering team and will always ship with Ansible itself.

Users can also write their own modules. These modules can control system resources, like services, packages, or files (anything really), or handle executing system commands.

Here is the list of modules available by Ansible: http://docs.ansible.com/ansible/latest/modules_by_category.html#module-index.
If you use Dash (https://kapeli.com/dash) or Zeal (https://zealdocs.org/), you can download the offline version for easy reference.

Modules can be executed via the command line as well. We will be using modules to write all the tasks inside our playbooks. All modules technically return JSON format data. 

Modules should be idempotent and should avoid making any changes if they detect that the current state matches the desired final state. When using Ansible playbooks, these modules can trigger change events in the form of notifying handlers to run additional tasks.

Documentation for each module can be accessed from the command line with the ansible-doc tool:

$ ansible-doc apt

We can list all the modules available on our host:

$ ansible-doc -l

Start the Apache web server on all nodes grouped under webservers by executing the httpd module. Note the use of the -m flag:

$ ansible webservers -m service -a "name=httpd state=started"

This snippet shows the exact same command but inside a playbook in YAML syntax:

- name: restart webserver
  service:
    name: httpd
    state: started

Each module contains multiple parameters and options, get to know more about the features of the modules by looking at their documentation and examples.

YAML syntax for writing Ansible playbooks

Ansible playbooks are written in YAML, which stands for YAML Ain't Markup Language

According to the official document (http://yaml.org/spec/current.html):

YAML Ain’t Markup Language (abbreviated YAML) is a data serialization language designed to be human-friendly and work well with modern programming languages for everyday tasks.

Ansible uses YAML because it is easier for humans to read and write than other common data formats, such as XML or JSON. All YAML files (regardless of their association with Ansible or not) can optionally begin with --- and end with .... This is part of the YAML format and indicates the start and end of a document.

YAML files should end with .yaml or .yml. YAML is case sensitive.
You can also use linters, such as www.yamllint.com, or your text editor plugins for linting YAML syntax, which help you to troubleshoot any syntax errors and so on. 

Here is an example of a simple playbook to showcase YAML syntax from Ansible documentation (http://docs.ansible.com/ansible/playbooks_intro.html#playbook-language-example):

- hosts: webservers
  vars:
    http_port: 80
    max_clients: 200
  remote_user: root
tasks: - name: Ensure apache is at the latest version yum:
name: httpd
state: latest
- name: Write the apache config file template:
src: /srv/httpd.j2
dest: /etc/httpd.conf

notify: - restart apache
- name: Ensure apache is running (and enable it at boot) service:
name: httpd
state: started
enabled: yes
handlers: - name: Restart apache service:
name: httpd
state: restarted

Ansible roles

While playbooks offer a great way to execute plays in a pre-defined order, there is a brilliant feature on Ansible that takes the whole idea to a completely different level. Roles are a convenient way to bundle tasks, supporting assets such as files and templates, coupled with an automatic set of search paths.

By using a concept most programmers would be familiar with, of including files and folders and ascribing what is being included, a playbook becomes infinitely more readable and understandable. Roles are basically made up of tasks, handlers, and configurations, but by adding an additional layer to how a playbook is structured, we can easily get the big picture overview as well as the low-level details. 

This allows for reusable code and a division of work in a team tasked with writing playbooks. For example, the database guru writes a role (almost like a partial playbook) for setting up the database and the security guru writes one on hardening such a database.

While it is possible to write a playbook in one very large file, eventually you want to reuse files and start to organize things.

Large and complex playbooks are hard to maintain and it is very difficult to reuse sections of a large playbook. Breaking a playbook into roles allows very efficient code reuse and makes playbooks much easier to understand.

The benefits of using roles while building large playbooks include:

  • Collaborating on writing playbooks
  • Reusing existing roles
  • Roles can be updated, improved upon independently
  • Handling variables, templates, and files is easier
LAMP usually stands for Linux, Apache, MySQL, PHP. A popular combination of software that is used to build applications for the web. Nowadays, another common combination in the PHP world is LEMP, which is Linux, NGINX, MySQL, PHP.

This is an example of what a possible LAMP stack site.yml can look like:

- name: LAMP stack setup on ubuntu 16.04
hosts: all
gather_facts: False
remote_user: "{{remote_username}}"
become: yes

roles:
- common
- web
- db
- php

Note the list of roles. Just by reading the role names we can get an idea of the kind of tasks possibly under that role. 

Templates with Jinja2

Ansible uses Jinja2 templating to enable dynamic expressions and access to variables. Jinja2 variables and expressions within playbooks and tasks allow us to create roles that are very flexible. By passing variables to a role written this way, we can have the same role perform different tasks or configurations. Using a templating language, such as Jinja2, we are able to write playbooks that are succinct and easier to read.

By ensuring that all the templating takes place on the Ansible controller, Jinja2 is not required on the target machine. Only the required data is copied over, which reduces the data that needs to be transferred. As we know, less data transfer usually results in faster execution and feedback. 

Jinja templating examples

A mark of a good templating language is the ability to allow control of the content without appearing to be a fully-fledged programming language. Jinja2 excels in that by providing us with the ability to do conditional output, such as iterations using loops, among other things. 

Let's look at some basic examples (obviously Ansible playbook-related) to see what that looks like. 

Conditional example

Execute only when the operating system family is Debian:

tasks:
  - name: "shut down Debian flavored systems"
    command: /sbin/shutdown -t now
    when: ansible_os_family == "Debian"

Loops example

The following task adds users using the Jinja2 templating. This allows for dynamic functionality in playbooks. We can use variables to store data when required, we just need to update the variables rather than the entire playbook:

- name: add several users
  user:
    name: "{{ item.name }}"
    state: present
    groups: "{{ item.groups }}"
  with_items:
    - { name: 'testuser1', groups: 'wheel' }
    - { name: 'testuser2', groups: 'root' }

LAMP stack playbook example – combining all the concepts

We will look at how to write a LAMP stack playbook using the skills we have learned so far. Here is the high-level hierarchy structure of the entire playbook:

inventory               # inventory file
group_vars/ #
all.yml # variables
site.yml # master playbook (contains list of roles)
roles/ #
common/ # common role
tasks/ #
main.yml # installing basic tasks
web/ # apache2 role
tasks/ #
main.yml # install apache
templates/ #
web.conf.j2 # apache2 custom configuration
vars/ #
main.yml # variables for web role
handlers/ #
main.yml # start apache2
php/ # php role
tasks/ #
main.yml # installing php and restart apache2
db/ # db role
tasks/ #
main.yml # install mysql and include harden.yml
harden.yml # security hardening for mysql
handlers/ #
main.yml # start db and restart apache2
vars/ #
main.yml # variables for db role

Let's start with creating an inventory file. The following inventory file is created using static manual entry. Here is a very basic static inventory file where we will define a since host and set the IP address used to connect to it.

Configure the following inventory file as required:

[lamp]
lampstack ansible_host=192.168.56.10

The following file is group_vars/lamp.yml, which has the configuration of all the global variables:

remote_username: "hodor"

The following file is the site.yml, which is the main playbook file to start:

- name: LAMP stack setup on Ubuntu 16.04
hosts: lamp
gather_facts: False
remote_user: "{{ remote_username }}"
become: True

roles:
- common
- web
- db
- php

The following is the roles/common/tasks/main.yml file, which will install python2, curl, and git:

# In ubuntu 16.04 by default there is no python2
- name: install python 2
raw: test -e /usr/bin/python || (apt -y update && apt install -y python-minimal)

- name: install curl and git
apt:
name: "{{ item }}"
state: present
update_cache: yes

with_items:
- curl
- git

The following task, roles/web/tasks/main.yml, performs multiple operations, such as installation and configuration of apache2. It also adds the service to the startup process:

- name: install apache2 server
apt:
name: apache2
state: present

- name: update the apache2 server configuration
template:
src: web.conf.j2
dest: /etc/apache2/sites-available/000-default.conf
owner: root
group: root
mode: 0644

- name: enable apache2 on startup
systemd:
name: apache2
enabled: yes
notify:
- start apache2

The notify parameter will trigger the handlers found in roles/web/handlers/main.yml:

- name: start apache2
systemd:
state: started
name: apache2

- name: stop apache2
systemd:
state: stopped
name: apache2

- name: restart apache2
systemd:
state: restarted
name: apache2
daemon_reload: yes

The template files will be taken from role/web/templates/web.conf.j2, which uses Jinja templating, it also takes values from local variables:

<VirtualHost *:80><VirtualHost *:80>
ServerAdmin {{server_admin_email}}
DocumentRoot {{server_document_root}}

ErrorLog ${APACHE_LOG_DIR}/error.log
CustomLog ${APACHE_LOG_DIR}/access.log combined
</VirtualHost>

The local variables file is located in roles/web/vars/main.yml:

server_admin_email: hodor@localhost.local
server_document_root: /var/www/html

Similarly, we will write database roles as well. The following file roles/db/tasks/main.yml includes installation of the database server with assigned passwords when prompted. At the end of the file, we included harden.yml, which executes another set of tasks:

- name: set mysql root password
debconf:
name: mysql-server
question: mysql-server/root_password
value: "{{ mysql_root_password | quote }}"
vtype: password

- name: confirm mysql root password
debconf:
name: mysql-server
question: mysql-server/root_password_again
value: "{{ mysql_root_password | quote }}"
vtype: password

- name: install mysqlserver
apt:
name: "{{ item }}"
state: present
with_items:
- mysql-server
- mysql-client

- include: harden.yml

The harden.yml performs hardening of MySQL server configuration:

- name: deletes anonymous mysql user
mysql_user:
user: ""
state: absent
login_password: "{{ mysql_root_password }}"
login_user: root

- name: secures the mysql root user
mysql_user:
user: root
password: "{{ mysql_root_password }}"
host: "{{ item }}"
login_password: "{{mysql_root_password}}"
login_user: root
with_items:
- 127.0.0.1
- localhost
- ::1
- "{{ ansible_fqdn }}"

- name: removes the mysql test database
mysql_db:
db: test
state: absent
login_password: "{{ mysql_root_password }}"
login_user: root

- name: enable mysql on startup
systemd:
name: mysql
enabled: yes

notify:
- start mysql

The db server role also has roles/db/handlers/main.yml and local variables similar to the web role:

- name: start mysql
systemd:
state: started
name: mysql

- name: stop mysql
systemd:
state: stopped
name: mysql

- name: restart mysql
systemd:
state: restarted
name: mysql
daemon_reload: yes

The following file is roles/db/vars/main.yml, which has the mysql_root_password while configuring the server. We will see how we can secure these plaintext passwords using ansible-vault in future chapters:

mysql_root_password: R4nd0mP4$$w0rd

Now, we will install PHP and configure it to work with apache2 by restarting the roles/php/tasks/main.yml service:

- name: install php7
apt:
name: "{{ item }}"
state: present
with_items:
- php7.0-mysql
- php7.0-curl
- php7.0-json
- php7.0-cgi
- php7.0
- libapache2-mod-php7

- name: restart apache2
systemd:
state: restarted
name: apache2
daemon_reload: yes

To run this playbook, we need to have Ansible installed in the system path. Please refer to http://docs.ansible.com/ansible/intro_installation.html for installation instructions. 

Then execute the following command against the Ubuntu 16.04 server to set up LAMP stack. Provide the password when it prompts for system access for user hodor:

$ ansible-playbook -i inventory site.yml

After successful completion of the playbook execution, we will be ready to use LAMP stack in a Ubuntu 16.04 machine. You might have observed that each task or role is configurable as we need throughout the playbook. Roles give the power to generalize the playbook and customize easily using variables and templating.

Summary

We have codified a fairly decent real-world stack for development using a combination of Ansible's features. By thinking about what goes in a LAMP stack overview, we can start by creating the roles. Once we have that thrashed out, the individual tasks are mapped to modules in Ansible. Any task that requires copying of a pre-defined configuration, but with dynamically-generated output, can be done by using variables in our templates and the constructs offered by Jinja2. 

We will use the same approach to various security-related setups that could do with a bit of automation for orchestration, operations, and so on. Once we have a handle on how to do this for a virtual machine running our laptop, it can be repurposed for deploying on your favorite cloud-computing instance as well. The output is human readable and in text, so that it can be added to version control, various roles can be reused as well.  

Now that we have a fairly decent idea of the terms we will be using throughout this book, let's get set for one final piece of the puzzle. In the next chapter, we will learn and understand how we can use automation and scheduling tools, such as Ansible Tower, Jenkins, and Rundeck, to manage and execute playbooks based on certain event triggers or time durations. 

 

Left arrow icon Right arrow icon
Download code icon Download Code

Key benefits

  • ? Leverage the agentless, push-based power of Ansible 2 to automate security tasks
  • ? Learn to write playbooks that apply security to any part of your system
  • ? This recipe-based guide will teach you to use Ansible 2 for various use cases such as fraud detection, network security, governance, and more

Description

Security automation is one of the most interesting skills to have nowadays. Ansible allows you to write automation procedures once and use them across your entire infrastructure. This book will teach you the best way to use Ansible for seemingly complex tasks by using the various building blocks available and creating solutions that are easy to teach others, store for later, perform version control on, and repeat. We’ll start by covering various popular modules and writing simple playbooks to showcase those modules. You’ll see how this can be applied over a variety of platforms and operating systems, whether they are Windows/Linux bare metal servers or containers on a cloud platform. Once the bare bones automation is in place, you’ll learn how to leverage tools such as Ansible Tower or even Jenkins to create scheduled repeatable processes around security patching, security hardening, compliance reports, monitoring of systems, and so on. Moving on, you’ll delve into useful security automation techniques and approaches, and learn how to extend Ansible for enhanced security. While on the way, we will tackle topics like how to manage secrets, how to manage all the playbooks that we will create and how to enable collaboration using Ansible Galaxy. In the final stretch, we’ll tackle how to extend the modules of Ansible for our use, and do all the previous tasks in a programmatic manner to get even more powerful automation frameworks and rigs.

Who is this book for?

If you are a system administrator or a DevOps engineer with responsibility for finding loop holes in your system or application, then this book is for you. It’s also useful for security consultants looking to automate their infrastructure’s security model.

What you will learn

  • - Use Ansible playbooks, roles, modules, and templating to build generic, testable playbooks
  • - Manage Linux and Windows hosts remotely in a repeatable and predictable manner
  • - See how to perform security patch management, and security hardening with scheduling and automation
  • - Set up AWS Lambda for a serverless automated defense
  • - Run continuous security scans against your hosts and automatically fix and harden the gaps
  • - Extend Ansible to write your custom modules and use them as part of your already existing security automation programs
  • - Perform automation security audit checks for applications using Ansible
  • - Manage secrets in Ansible using Ansible Vault
Estimated delivery fee Deliver to Canada

Economy delivery 10 - 13 business days

Can$24.95

Product Details

Country selected
Publication date, Length, Edition, Language, ISBN-13
Publication date : Dec 13, 2017
Length: 364 pages
Edition : 1st
Language : English
ISBN-13 : 9781788394512
Vendor :
Red Hat
Tools :

What do you get with Print?

Product feature icon Instant access to your digital eBook copy whilst your Print order is Shipped
Product feature icon Paperback book shipped to your preferred address
Product feature icon Download this book in EPUB and PDF formats
Product feature icon Access this title in our online reader with advanced features
Product feature icon DRM FREE - Read whenever, wherever and however you want
OR
Modal Close icon
Payment Processing...
tick Completed

Shipping Address

Billing Address

Shipping Methods
Estimated delivery fee Deliver to Canada

Economy delivery 10 - 13 business days

Can$24.95

Product Details

Publication date : Dec 13, 2017
Length: 364 pages
Edition : 1st
Language : English
ISBN-13 : 9781788394512
Vendor :
Red Hat
Tools :

Packt Subscriptions

See our plans and pricing
Modal Close icon
$19.99 billed monthly
Feature tick icon Unlimited access to Packt's library of 7,000+ practical books and videos
Feature tick icon Constantly refreshed with 50+ new titles a month
Feature tick icon Exclusive Early access to books as they're written
Feature tick icon Solve problems while you work with advanced search and reference features
Feature tick icon Offline reading on the mobile app
Feature tick icon Simple pricing, no contract
$199.99 billed annually
Feature tick icon Unlimited access to Packt's library of 7,000+ practical books and videos
Feature tick icon Constantly refreshed with 50+ new titles a month
Feature tick icon Exclusive Early access to books as they're written
Feature tick icon Solve problems while you work with advanced search and reference features
Feature tick icon Offline reading on the mobile app
Feature tick icon Choose a DRM-free eBook or Video every month to keep
Feature tick icon PLUS own as many other DRM-free eBooks or Videos as you like for just Can$6 each
Feature tick icon Exclusive print discounts
$279.99 billed in 18 months
Feature tick icon Unlimited access to Packt's library of 7,000+ practical books and videos
Feature tick icon Constantly refreshed with 50+ new titles a month
Feature tick icon Exclusive Early access to books as they're written
Feature tick icon Solve problems while you work with advanced search and reference features
Feature tick icon Offline reading on the mobile app
Feature tick icon Choose a DRM-free eBook or Video every month to keep
Feature tick icon PLUS own as many other DRM-free eBooks or Videos as you like for just Can$6 each
Feature tick icon Exclusive print discounts

Frequently bought together


Stars icon
Total Can$ 173.97
Security Automation with Ansible 2
Can$61.99
Mastering Ansible, Second Edition
Can$61.99
Ansible 2 Cloud Automation Cookbook
Can$49.99
Total Can$ 173.97 Stars icon
Banner background image

Table of Contents

11 Chapters
Introduction to Ansible Playbooks and Roles Chevron down icon Chevron up icon
Ansible Tower, Jenkins, and Other Automation Tools Chevron down icon Chevron up icon
Setting Up a Hardened WordPress with Encrypted Automated Backups Chevron down icon Chevron up icon
Log Monitoring and Serverless Automated Defense (Elastic Stack in AWS) Chevron down icon Chevron up icon
Automating Web Application Security Testing Using OWASP ZAP Chevron down icon Chevron up icon
Vulnerability Scanning with Nessus Chevron down icon Chevron up icon
Security Hardening for Applications and Networks Chevron down icon Chevron up icon
Continuous Security Scanning for Docker Containers Chevron down icon Chevron up icon
Automating Lab Setups for Forensics Collection and Malware Analysis Chevron down icon Chevron up icon
Writing an Ansible Module for Security Testing Chevron down icon Chevron up icon
Ansible Security Best Practices, References, and Further Reading Chevron down icon Chevron up icon

Customer reviews

Rating distribution
Full star icon Full star icon Full star icon Full star icon Half star icon 4.6
(5 Ratings)
5 star 60%
4 star 40%
3 star 0%
2 star 0%
1 star 0%
Thomas Jul 28, 2024
Full star icon Full star icon Full star icon Full star icon Full star icon 5
Security everything with Ansible
Subscriber review Packt
Raja Apr 06, 2018
Full star icon Full star icon Full star icon Full star icon Full star icon 5
A good book for those who are going start Security Automation or who are already practising it. The authors take care almost every aspect of Information Security related task in a simple understandable and practical way. It could be used as a pocket reference to understanding and implementing security related tasks like auditing, vulnerable assessments, testing, cloud security, malware and forensic analysis in an automated fashion.
Amazon Verified review Amazon
Adeline atabong Oct 21, 2018
Full star icon Full star icon Full star icon Full star icon Full star icon 5
This book is absolute my favorite ansible book purchase.I have purchased a lot of books for ansible as a beginner with very limited knowledge of ansible. The security task worked like a charm for me tried each and every task as i read through the book. The book was very easy to understand,I recommend this book to anyone looking to get a good understanding of security automation.
Amazon Verified review Amazon
Tamizh Jun 08, 2018
Full star icon Full star icon Full star icon Full star icon Empty star icon 4
If you are a CyberSecurity professional trying your hand at automation or looking to automate new avenues in your operations, do not miss this book. It is quite extensive in scope and examples. You won't find many topics on security automation that aren't covered in this book.The book starts with a brief introduction on Ansible, its setup and works its way up to complex workflows, covering all major aspects of security automation. Some of the workflows discussed in the book includes- hardening various types of application deployments, continuous scanning for CICD workflow using Jenkins and OWASP ZAP, automated vulnerability scanning using Nessus, continuous security scans using OpenScap, vulnerability assessments of docker containers and cloud deployments. The book even goes on to discuss peripheral topics such as setup workflows for malware analysis, openstack, debops (Debian-based Data Center), private VPN using algo, anti-censorship software (Streisand) etc., Even if you are a practising expert on security automation, you will find something new to learn or inspired to use.If I have any suggestions, I would love to see some of these examples distilled into abstract policies or best practices for DevSec automation. “The practice of System and Network Administration” by Limoncelli is the golden standard for practical IT related writing. In their own words, their book sets out to discuss “those principles and ideas of system administration which do not change on a day-to-day basis”. Too much focus on existing tools can potentially affect the longevity of the book. Admittedly this is somewhat harder to do for a field which is still nascent and unpredictable.
Amazon Verified review Amazon
hemant rajput Mar 22, 2018
Full star icon Full star icon Full star icon Full star icon Empty star icon 4
The book Explains all the concepts well. It's a good read you will find it easy to understand everything written in the book.Highly recommended
Amazon Verified review Amazon
Get free access to Packt library with over 7500+ books and video courses for 7 days!
Start Free Trial

FAQs

What is the delivery time and cost of print book? Chevron down icon Chevron up icon

Shipping Details

USA:

'

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela
What is custom duty/charge? Chevron down icon Chevron up icon

Customs duty are charges levied on goods when they cross international borders. It is a tax that is imposed on imported goods. These duties are charged by special authorities and bodies created by local governments and are meant to protect local industries, economies, and businesses.

Do I have to pay customs charges for the print book order? Chevron down icon Chevron up icon

The orders shipped to the countries that are listed under EU27 will not bear custom charges. They are paid by Packt as part of the order.

List of EU27 countries: www.gov.uk/eu-eea:

A custom duty or localized taxes may be applicable on the shipment and would be charged by the recipient country outside of the EU27 which should be paid by the customer and these duties are not included in the shipping charges been charged on the order.

How do I know my custom duty charges? Chevron down icon Chevron up icon

The amount of duty payable varies greatly depending on the imported goods, the country of origin and several other factors like the total invoice amount or dimensions like weight, and other such criteria applicable in your country.

For example:

  • If you live in Mexico, and the declared value of your ordered items is over $ 50, for you to receive a package, you will have to pay additional import tax of 19% which will be $ 9.50 to the courier service.
  • Whereas if you live in Turkey, and the declared value of your ordered items is over € 22, for you to receive a package, you will have to pay additional import tax of 18% which will be € 3.96 to the courier service.
How can I cancel my order? Chevron down icon Chevron up icon

Cancellation Policy for Published Printed Books:

You can cancel any order within 1 hour of placing the order. Simply contact customercare@packt.com with your order details or payment transaction id. If your order has already started the shipment process, we will do our best to stop it. However, if it is already on the way to you then when you receive it, you can contact us at customercare@packt.com using the returns and refund process.

Please understand that Packt Publishing cannot provide refunds or cancel any order except for the cases described in our Return Policy (i.e. Packt Publishing agrees to replace your printed book because it arrives damaged or material defect in book), Packt Publishing will not accept returns.

What is your returns and refunds policy? Chevron down icon Chevron up icon

Return Policy:

We want you to be happy with your purchase from Packtpub.com. We will not hassle you with returning print books to us. If the print book you receive from us is incorrect, damaged, doesn't work or is unacceptably late, please contact Customer Relations Team on customercare@packt.com with the order number and issue details as explained below:

  1. If you ordered (eBook, Video or Print Book) incorrectly or accidentally, please contact Customer Relations Team on customercare@packt.com within one hour of placing the order and we will replace/refund you the item cost.
  2. Sadly, if your eBook or Video file is faulty or a fault occurs during the eBook or Video being made available to you, i.e. during download then you should contact Customer Relations Team within 14 days of purchase on customercare@packt.com who will be able to resolve this issue for you.
  3. You will have a choice of replacement or refund of the problem items.(damaged, defective or incorrect)
  4. Once Customer Care Team confirms that you will be refunded, you should receive the refund within 10 to 12 working days.
  5. If you are only requesting a refund of one book from a multiple order, then we will refund you the appropriate single item.
  6. Where the items were shipped under a free shipping offer, there will be no shipping costs to refund.

On the off chance your printed book arrives damaged, with book material defect, contact our Customer Relation Team on customercare@packt.com within 14 days of receipt of the book with appropriate evidence of damage and we will work with you to secure a replacement copy, if necessary. Please note that each printed book you order from us is individually made by Packt's professional book-printing partner which is on a print-on-demand basis.

What tax is charged? Chevron down icon Chevron up icon

Currently, no tax is charged on the purchase of any print book (subject to change based on the laws and regulations). A localized VAT fee is charged only to our European and UK customers on eBooks, Video and subscriptions that they buy. GST is charged to Indian customers for eBooks and video purchases.

What payment methods can I use? Chevron down icon Chevron up icon

You can pay with the following card types:

  1. Visa Debit
  2. Visa Credit
  3. MasterCard
  4. PayPal
What is the delivery time and cost of print books? Chevron down icon Chevron up icon

Shipping Details

USA:

'

Economy: Delivery to most addresses in the US within 10-15 business days

Premium: Trackable Delivery to most addresses in the US within 3-8 business days

UK:

Economy: Delivery to most addresses in the U.K. within 7-9 business days.
Shipments are not trackable

Premium: Trackable delivery to most addresses in the U.K. within 3-4 business days!
Add one extra business day for deliveries to Northern Ireland and Scottish Highlands and islands

EU:

Premium: Trackable delivery to most EU destinations within 4-9 business days.

Australia:

Economy: Can deliver to P. O. Boxes and private residences.
Trackable service with delivery to addresses in Australia only.
Delivery time ranges from 7-9 business days for VIC and 8-10 business days for Interstate metro
Delivery time is up to 15 business days for remote areas of WA, NT & QLD.

Premium: Delivery to addresses in Australia only
Trackable delivery to most P. O. Boxes and private residences in Australia within 4-5 days based on the distance to a destination following dispatch.

India:

Premium: Delivery to most Indian addresses within 5-6 business days

Rest of the World:

Premium: Countries in the American continent: Trackable delivery to most countries within 4-7 business days

Asia:

Premium: Delivery to most Asian addresses within 5-9 business days

Disclaimer:
All orders received before 5 PM U.K time would start printing from the next business day. So the estimated delivery times start from the next day as well. Orders received after 5 PM U.K time (in our internal systems) on a business day or anytime on the weekend will begin printing the second to next business day. For example, an order placed at 11 AM today will begin printing tomorrow, whereas an order placed at 9 PM tonight will begin printing the day after tomorrow.


Unfortunately, due to several restrictions, we are unable to ship to the following countries:

  1. Afghanistan
  2. American Samoa
  3. Belarus
  4. Brunei Darussalam
  5. Central African Republic
  6. The Democratic Republic of Congo
  7. Eritrea
  8. Guinea-bissau
  9. Iran
  10. Lebanon
  11. Libiya Arab Jamahriya
  12. Somalia
  13. Sudan
  14. Russian Federation
  15. Syrian Arab Republic
  16. Ukraine
  17. Venezuela