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Salesforce.com customization handbook

You're reading from   Salesforce.com customization handbook Customize Salesforce to automate your business requirements

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Product type Paperback
Published in Sep 2014
Publisher
ISBN-13 9781849685986
Length 454 pages
Edition 1st Edition
Concepts
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Toc

Table of Contents (14) Chapters Close

Preface 1. Getting Started with Salesforce 2. User Management and Organization Administration FREE CHAPTER 3. Making Your Salesforce Data Secure – Security Settings in Salesforce 4. Domain Management, E-mail Administration, and Google Apps Settings 5. CRM Functions and Streamlining Business Requirements 6. Automating a Business Process 7. Concepts of Data Management 8. Reports and Dashboards in Salesforce 9. Chatter Configuration 10. Mobile Administration 11. Setting Up Deployment Processes 12. AppExchange – Extending Salesforce Functionality Index

Mass reassign accounts and opportunity teams


To manage your organization teams better with distribution of management of records, you may wish to reassign a particular set of records from one team to another. You can reassign the account and opportunity records to teams in Salesforce. For example, we want to add a new team member Robby Williams to an existing account and an opportunity team for the records created on the date April 27, 2014. In order to do that, follow these instructions:

  1. Navigate to Setup | Administer | Data Management | Mass Reassign Account Teams.

  2. Now, select Add an account team member and click on Next as shown in the following screenshot:

  3. Enter the search criteria on the next screen, as Created Date equals 4/27/2014, and click on Next, as shown in the following screenshot:

  4. On the next screen, select the accounts for which you want to assign this member in the team. In our case, select all records and click on Next as shown in the following screenshot:

  5. On the next screen...

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