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Salesforce.com customization handbook

You're reading from   Salesforce.com customization handbook Customize Salesforce to automate your business requirements

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Product type Paperback
Published in Sep 2014
Publisher
ISBN-13 9781849685986
Length 454 pages
Edition 1st Edition
Concepts
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Toc

Table of Contents (14) Chapters Close

Preface 1. Getting Started with Salesforce 2. User Management and Organization Administration FREE CHAPTER 3. Making Your Salesforce Data Secure – Security Settings in Salesforce 4. Domain Management, E-mail Administration, and Google Apps Settings 5. CRM Functions and Streamlining Business Requirements 6. Automating a Business Process 7. Concepts of Data Management 8. Reports and Dashboards in Salesforce 9. Chatter Configuration 10. Mobile Administration 11. Setting Up Deployment Processes 12. AppExchange – Extending Salesforce Functionality Index

Sales Cloud overview

Sales Cloud is a product designed to automate your sales process. By implementing this, an organization can boost their sales process. It includes campaign, lead, account, contact, opportunity (deal), product, quotes, Chatter, report, dashboard, and many other features as well. Sales Cloud includes everything that you need to close a deal faster.

Sales Cloud can support your business purposes if you are looking for a solution to provide basic lead management, contact management, and activity tracking. Using this, you can also maintain a strong sales pipeline, quoting, and contract management on cloud. The productivity achieved by implementing the Sales Cloud solution allows your sales team to focus on identifying and bringing in more business. Your sales team will work more competently, while your marketing executives are provided with the actual information to make more informed and quicker business decisions.

With Sales Cloud, your inside sales, marketing, sales rep...

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