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Salesforce Essentials for Administrators

You're reading from   Salesforce Essentials for Administrators Discover the administration fundamentals and challenges of Salesforce CRM

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Product type Paperback
Published in Oct 2014
Publisher
ISBN-13 9781784398071
Length 158 pages
Edition 1st Edition
Concepts
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Author (1):
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Mohit Shrivatsava Mohit Shrivatsava
Author Profile Icon Mohit Shrivatsava
Mohit Shrivatsava
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Toc

Table of Contents (9) Chapters Close

Preface 1. User Management and User Profiling FREE CHAPTER 2. Configuring Salesforce 3. Reports and Dashboards 4. Record-level Access, Security, and Audit Features 5. Session Management, Data Loader, and Data Loading Best Practices 6. Troubleshooting Common Problems 7. An Overview of Sales and Service Cloud Index

Ideas and chatter answers


Ideas is a Salesforce standard feature where you can manage your ideas. Ideas have a voting mechanism where people can vote for an idea and leave comments.

The best example is the Salesforce idea website. Please feel free to post your ideas related to Salesforce features at https://success.salesforce.com/ideaSearch.

Chatter answers are similar to the self-service community where you can post questions and also answer them. People can like and comment on the answers or flag improper content. Based on the reputation earned by professionals who have answered and are active on the community, you can assign badges such as newbie, expert, and so on.

The best example for this is the success community, where you may want to post questions and get answers related to Salesforce administration and development. It is available at https://success.salesforce.com/answers.

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