Patterns in UX design
Like we saw in the previous chapter and throughout this book, good design is everywhere, ever present, and takes on many forms. Often, the best design goes unnoticed, because it satisfies our needs and delivers on our expectations. It is only when design fails that it becomes noticeable. For example, when a submitted online form acknowledges a successful submission we move on, because we expected that:
It is only design does not acknowledge us for our efforts that we begin to notice.
As UX practitioners, our job is to drive customers/users to where they want to go, using design as a way to control it. When we are successful, we are essentially behavior modifiers, creating an environment as well as a system that is easy to navigate, understand, and follow. When we accomplish this, we have created something of value, a system that can stand on its own.
Christopher Alexander explained...
