Summary
Implementing a change is not easy, but if you go into the project with an understanding of who your stakeholders are, the behaviors they need to exhibit, the impacts they will face, and the difficulties you will encounter, then you have everything you need to build an effective stakeholder management plan. Keep in mind the following list of tips and tricks:
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When this happens… |
Do this… |
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You need to know who your stakeholders are at both group and individual levels |
Conduct a stakeholder analysis to identify the level of influence and support for the change for each stakeholder. |
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Different groups and individuals will move along the change curve at different rates |
Don't panic! Map the current versus the desired change state for various stakeholders, remembering that not everyone needs to be at the same stage at the same time. |
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Performance will dip both before and after the change is implemented |
Take a deep breath and remind yourself (and your leadership team) that this is a normal... |
