Chapter 1: Introduction to the NetSuite Ecosystem, Platform, and Related Features
Welcome to NetSuite for Consultants. In this book, I trust that you've already started to learn about NetSuite's ERP and CRM products, and I will cover everything you should know when starting to implement the product for your own company, or as a solution provider or consultant. I'll explain the soft skills a consultant should have, how to get to know the client's business and people, how to analyze and document client requirements, and much more. We'll then dig into the process we follow when implementing NetSuite and break that down by the business process. Finally, I'll cover how to handle gaps you find between the client's requirements and NetSuite's features, so you know how to handle whatever comes your way.
To implement NetSuite, you've got to understand a lot of details about the company, the product, the customization platform, and so on.
In this chapter, we're going to cover the following main topics:
- NetSuite the company, NetSuite the product
- NetSuite editions, features, accounts, and centers
- NetSuite people – sales, support, and services – and partners
- The NetSuite SuiteCloud Platform
This chapter will introduce you to all of those topics and more, ensuring you go in the right direction down the path to NetSuite consulting.
